Server

Sage Hospitality Group; New Orleans (LA); On-site; USD 8,000 - 11,000; Part time

Benefits offered by this job

401(k) matching

Hotel/Restaurant discounts

Employee Referral Bonus Program

Job summary

Hotel de la Poste in New Orleans’ French Quarter seeks a friendly Server. You will greet guests, take orders, and deliver food and beverages with attentiveness to guest needs, while maintaining cleanliness and consistent service standards.

This part-time role requires basic customer service knowledge, English fluency, and the ability to manage multiple tasks in a fast-paced restaurant environment. Competitive tips are expected.

Qualifications

• High school education or equivalent.
• 3+ months of experience in a similar role.
• Fluent in spoken and written English.

Responsibilities

• Greets and takes food and drink orders, serves items, and accommodates special requests.
• Maintains attentive service throughout the dining experience.
• Performs opening/closing side-work and restocking tasks.
• Memorizes menu items, recipes, and daily specials to answer questions.
• Maintains cleanliness of restaurant, wait station, and service areas.
• Documents orders clearly and ensures accurate payment handling.
• Participates in pre-meal and departmental meetings.
• Responds to guest inquiries with timely information.
• Maintains a clean, professional appearance and friendly demeanor.
• Performs other duties as assigned by management.

Skills

Customer service basics

Cash handling

English fluency

Attention to detail

Multitasking

Communication

Education

High school education

Job description

Why us?

Working at Hotel de la Poste in the heart of New Orleans’ vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city.

Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans—where history, music, and cuisine converge.

As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class.

Job Overview

The character of Hotel de la Poste lives in the details, and the Server plays a meaningful role in delivering those details with care and consistency. The culinary and beverage program at Hotel de la Poste draws deeply from the local roots of the French Quarter, and this role ensures guests taste that story in every offering, within a property reborn after decades of anticipation.

Responsibilities

• Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.

• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.

• Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.

• Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.

• Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.

• Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.

• Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.

• Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.

• Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.

• Presents a clean and professional appearance at all times.

• Maintains a friendly, cheerful and courteous demeanor at all times.

• Performs other duties as assigned, requested or deemed necessary by management.

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

SUPERVISORY DUTIES

• None

BEHAVIORAL FOCUS

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Hotel de la Poste, we embrace:

• Enigmatic French Quarter Refuge – An intimate escape tucked away from the Quarter’s nonstop energy

• Bayou-Inspired Sensory Design – Jewel-toned interiors, Sazerac-hued accents, and Delta cypress murals

• Creole Culinary Identity – Third Block Depot Kitchen anchoring a locally rooted food and beverage experience

• Storied Revival & Homecoming – A return to the property’s original identity after decades away

• Intimate Luxury in the Heart of the City – Small-scale, design-forward hospitality steps from Bourbon Street

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Hotel de la Poste and align with Sage Hospitality’s commitment to genuine, meaningful connection.

Qualifications

Education/Formal Training

• High school education or equivalent.

Qualifications

• Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.

• Must know standard cash-handling procedures.

• Must be fluent in oral and written English.

• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.

• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.

• Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.

• Continuous standing -during preparation, during service hours or during expediting.

• Must have moderate hearing to hear customers, supervisors, and communicate with other staff.

• Must have excellent vision to see that product is prepared appropriately.

• Must have moderate comprehension and literacy to read use records and all special requests.

• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.

• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

• Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.

Benefits

• Eligible to participate in the Company’s 401(k) program with employer matching
• Great discounts on Hotels, Restaurants, and much, more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $7.05 - USD $7.05 /Hr.

ID:

2026-34061

Position Type:

Regular Part-Time

Property:

Hotel de la Poste

Outlet:

Hotel

Category:

Restaurant Operations

Min:

USD $7.05/Hr.

Max:

USD $7.05/Hr.

Tipped Position:

Yes

Address:

316 Chartres St

City:

New Orleans

State:

Louisiana

EOE Protected Veterans/Disability