Server

SSP America; Milwaukee (WI); On-site; USD 5,500 - 11,000; Full time

Benefits offered by this job

Career development and opportunities  

Job summary

SSP America is hiring Servers at our Milwaukee Airport locations to deliver friendly, accurate service and assist guests throughout their visit. You will input orders, prep items, and help maintain a clean dining area.

The ideal candidate has 6 months in retail or food service, strong English communication, and basic cash-handling skills. This role emphasizes guest satisfaction and teamwork in a fast-paced environment.

Qualifications

• 6 months' experience in retail or food service preferred.
• Verbal and written communication in English required.
• Ability to read, speak, and understand English to communicate with guests.

Responsibilities

• Answer questions and offer suggestions regarding food, beverages, and services of the facility.
• Accurately input orders into the POS system.
• Prepare dishes for service, including ladling soup, tossing salads, and brewing coffee.
• Observe guests to anticipate needs and respond to requests.
• Clear all dishes away from table.
• Balance and reconcile all assigned open and closed checks by totaling bills and taking payments.
• Clear and reset counters or tables at the end of each course.
• Other duties as assigned.

Skills

Communication

English proficiency

Cash handling

Teamwork

Menu knowledge

Problem solving

Education

High school diploma

Tools

POS system

Job description

• Career development and opportunities for advancement

• $4 / hour plus tips
• Extra pay for holidays worked
• Career development and opportunities for advancement

We are currently hiring for Servers to work at our restataunts located inside the Milwaukee Airport.

Role

At SSP America, our Servers are one of our most important customer service roles. Here are a few things you can expect when you join our team as a Server:

• Answer questions and offer suggestions regarding food, beverages, and services of the facility
• Accurately input orders into the POS system
• Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
• Observe guests to anticipate their needs and respond to any additional requests
• Clear all dishes away from table
• Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
• Clear and reset all counters or tables at the conclusion of each course
• Other duties as assigned

The Ideal Candidate For This Position Has

• 6 months' experience working in retail or food service environment preferred
• High school diploma preferred
• Verbal and written communication
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders
• Experience in dealing with problems involving customer service
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit, as required by law
• Brand certification, as required
• Ability to remember, recite, and promote the variety of menu items
• Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check
• Ability to stand and work in confined spaces for long periods of time

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.