Server

110 Grill; Marlborough (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

110 Grill Marlborough is hiring servers for both full-time and part-time availability. Nights and weekends are required, but flexible schedules are offered to accommodate team needs.

Servers are the frontline hosts, responsible for greeting guests within 30 seconds, knowing all menu items, answering questions about ingredients, allergies, and availability, and providing polished service at the guest pace. A team-player attitude and willingness to perform side work are essential.

Qualifications

• Must know all menu items and ingredients to answer guest questions about food, beverages, allergies, and policies.
• Must understand and perform all steps of service with polished execution.
• Must be engaging, enthusiastic and personable at tables, with strong guest interaction.

Responsibilities

• Greet guests promptly and host their dining experience.
• Answer guest questions about menu items, ingredients, and allergy information.
• Provide knowledgeable and courteous service in line with 110 Grill policies.
• Be a team player, assist with phone calls, seating, running food, and side work.
• Explain the concept of our food and service and maintain table presence.

Skills

Guest service

Communication skills

Teamwork

Menu knowledge

Guest engagement

Job description

110 Grill Marlborough is now hiring servers. We are looking for both full time and part-time availability. Nights and weekends are required, however, we do offer flexible schedules.

Job Description is as follows:

• Servers are the front line engagers of the restaurant. Servers are responsible for “hosting” their experience. The national standard for greeting guests is 30 seconds.
• Must have knowledge of all menu items and ingredients in order to best serve our guests. Must be able to answer any and all guest questions regarding our menu including food and beverage ingredients, allergy information, item availability and 110 Grill policies.
• Must know all steps of service and provide polished service at the guests’ pace.
• Must be engaging, enthusiastic and personable at tables in order for the guest to have a pleasurable dining experience. Must maintain eye contact and presence in their section.
• Must be a team player and help wherever necessary: answering the phone, helping seat guests, refilling/prebussing other servers tables, running food, completing running side work. Must be willing to perform any tasks delegated by management.
• Approach all tables with enthusiasm and be able to explain our concept for food and service.
• Must complete opening and closing side work which includes set up and breakdown of dining room daily. Must be able to work as a team to complete running side work which includes running food/beverage, resetting tables and restocking wait stations.