Server

Dave & Buster's Management Corporation, Inc.; Livonia (MI); On-site; USD 7,376 - 10,505; Part time

Benefits offered by this job

Medical, dental, vision benefits

401K

Free games

Job summary

Dave & Buster’s Management Corporation, Inc. in Livonia, MI, is seeking enthusiastic team members to deliver exceptional guest experiences through friendly service and attention to detail. This role offers flexible scheduling, competitive pay, and career growth potential.

Ideal candidates should be effective communicators, able to work in a fast-paced environment, and meet personal appearance standards. Other requirements include proficiency with the Micros point-of-sale system and a minimum age of 18 years. Join us to create memorable dining experiences!

Qualifications

• Minimum age of 18 years required.
• Ability to work days, nights, and weekends as required.
• Must read and communicate in English.

Responsibilities

• Deliver an unparalleled Guest experience.
• Maintain a clean station and adhere to sanitation procedures.
• Accurately take Guests’ food and drink orders.

Skills

Effective communication with Guests

Knowledge of Micros system

Professional appearance

Job description

Job Overview

Dave & Buster’s is looking for a team member to deliver an unparalleled guest experience by providing fast, friendly service and being attentive to guests’ needs.

What We Offer

• Medical, dental, vision, 401K, FREE GAMES and more benefits.
• Flexible schedules to accommodate school or other jobs.
• Attractive benefits package for many positions.

Responsibilities

• Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Takes prompt corrective action where necessary or suggests alternative courses of action.
• Creates a warm, fun atmosphere for Guests and Team Members.
• Adheres to company’s sanitation procedures.
• Maintain personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change.
• Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
• Assess Guest demeanor and identify when behavior should be called to the attention of a Manager.
• Greets newly seated Guests in a friendly and timely manner.
• Accurately take Guests’ food and drink orders.
• Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation.
• Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges.
• Ensure food is properly garnished and deliver trays to designated tables or other sections as needed.
• Work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy.
• Assist in party set up and breakdown.
• Bus and reset tables as needed.
• Assist other Team Members as needed or as business dictates.
• Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of shift.
• Participate in all incentives and contests, driving sales and promoting the brand.
• Follow portion guidelines to ensure cost control while maximizing the Guest experience.
• Ensure ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‑bussing as necessary, and responding to Guest needs in a timely manner.
• Keep station clean, set up and take down station tables appropriately.
• Maintain a favorable working relationship with all other company Team Members to foster a cooperative and harmonious working climate.

Qualifications

• Skilled in effectively communicating with Guests and generating enthusiasm about the D&D experience.
• Ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at end of shift.
• Read and communicate in English.
• Dress in proper dress code requirements, looking neat, clean and professional at all times.
• Minimum age of 18 years.

Physical Demands

• Work days, nights and/or weekends as required.
• Work in a noisy, fast‑paced environment with distracting conditions.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Move about facility and stand for long periods of time.
• Walk or stand 100% of shift.
• Reach, bend and stoop frequently.

Equal Opportunity Employment

As an equal opportunity employer, Dave & Buster’s is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and local laws regarding nondiscrimination.

We are an equal opportunity employer and participate in E-Verify in states where required.

Salary Range: $6.49 - $6.49 per hour.