Server

Sonesta International Hotels Corporation; Irvine (CA); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Company Match

401(k) with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Life Insurance

Disability Insurance

Perks and Discounts

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta International Hotels is hiring a Restaurant Server to deliver high-quality food and beverage service across the hotel venues. The Server sets up, serves, and breaks down dining areas, ensuring a high level of quality, consistency and service.

Candidates should have two years of server experience in a full-service restaurant (fine dining preferred), a high school diploma or GED, and Food Handler and TIPS certificates. Flexible hours including weekends and holidays are required.

Qualifications

• Two years of server experience in a full-service restaurant preferred, ideally fine dining.
• High school diploma or GED preferred.
• Must read, write and speak English fluently.
• Food handlers and TIPS certificates required.
• Experience with computerized cash registers preferred.

Responsibilities

• Greet and acknowledge all arriving guests in a prompt and professional manner.
• Engage and interact with guests as appropriate.
• Respond to guests’ questions and requests.
• Demonstrate complete knowledge of the food and beverage menu.
• Serve food and beverage orders after checking for correct temperature, appearance and portions.
• Refill when necessary.
• Operate POS system and ensure orders are verified and transmitted promptly.
• Adhere to cash handling and credit card policies.
• Periodically check-in with tables to meet guests’ expectations.
• Maintain dining areas, stations and servicing equipment.
• Complete closing duties and reports as assigned.
• Adhere to safety and sanitation guidelines.
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management.

Skills

Food handlers certificate

TIPS certificate

Customer service

English fluency

Teamwork

Education

High school diploma or GED

2 years restaurant server experience

Job description

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive - bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel. The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service.

Work Environment

Must be able work in a fast-paced environment. Majority of work takes place indoors. Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Frequent bending, kneeling and reaching. Ability to stand during entire shift.

Expected Hours of Work

Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required.

Education and Experience

Two years of experience as a server in full service restaurant preferred—preferably in a fine dining establishment. High school diploma or General Education Degree (GED) preferred.

Principal duties and responsibilities (Essential Functions)

• Greet and acknowledge all arriving guests in a prompt and professional manner.
• Engage and interact with guest as appropriate.
• Respond to all guests’ questions and requests.
• Demonstrate complete knowledge of the food and beverage menu.
• Serve food and beverage orders after checking for correct temperature, appearance and portions.
• Refill when necessary.
• Operate POS system and ensure food orders are verified and transmitted in a prompt manner.
• Adhere to all cash handling and credit card policies and procedures.
• Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.
• Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
• Complete all closing duties and reports as assigned.
• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management.

Qualifications and Skills

Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Excellent organizational skills and attention to detail. Able to work quickly without compromising quality. Ability to work with minimal supervision and maintain a high level of performance. Must be able to stand and exert fast-paced mobility for entire shift. Ability to work cohesively with co-workers as part of a team. Food handlers and TIPS certificates required. Previous front facing guest service experience required. Must read, write and speak the English language fluently. Experience with computerized cash registers preferred.

Additional Job Information/Anticipated Pay Range

Pay range $17.00 - $18.00. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.