Breakfast Restaurant Server

Sonesta Hotels International Corporation; Atlanta (GA); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company M

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Job summary

Sonesta International Hotels is seeking a Restaurant Server to deliver consistent, high-quality service across its food and beverage venues. You will set up, serve, and break down dining areas while maintaining cleanliness and compliance with safety standards.

You will greet guests, know the menu, and handle orders with accuracy using the POS system. This role requires teamwork, pace, and a guest-first attitude.

Qualifications

• Two years of experience as a server in a full service restaurant.
• High school diploma or GED preferred.
• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Excellent organizational skills and attention to detail.
• Able to work quickly without compromising quality.
• Must read, write and speak the English language fluently.
• Experience with computerized cash registers preferred.

Responsibilities

• Greet and acknowledge all arriving guests in a prompt and professional manner; engage with guests and respond to questions.
• Demonstrate complete knowledge of the food and beverage menu.
• Serve food and beverage orders, check temperature, ensure portions, and refill when necessary.
• Operate POS system and manage cash handling per policies.
• Check-in with tables to meet guest expectations and ensure satisfaction.
• Maintain dining area cleanliness and finish closing duties and reports.
• Adhere to safety, sanitation and uniform standards.
• Perform other duties as requested by management.

Job description

We're Sonesta International Hotels.

The 8th largest hotel company in the U.S.-and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive -bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel. The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service.

Job Description

DUTIES AND RESPONSIBILITIES

• Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests' questions and requests.

• Demonstrate complete knowledge of the food and beverage menu.

• Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.
• Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.

• Periodically check-in with tables to ensure guests' expectations are being met and exceeded.
• Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
• Complete all closing duties and reports as assigned.

• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.

• Perform other duties or projects as requested by management.

Work Environment

• Must be able work in a fast-paced environment.
• Majority of work takes place indoors.
• Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Frequent bending, kneeling and reaching.
• Ability to stand during entire shift.

The Server position will also assist in Banquets.

QUALIFICATIONS AND REQUIREMENTS

• Two years of experience as a server in full service restaurant
• High school diploma or General Education Degree (GED) preferred.
• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Excellent organizational skills and attention to detail.
• Able to work quickly without compromising quality.
• Ability to work with minimal supervision and maintain a high level of performance.
• Must be able to stand and exert fast-paced mobility for entire shift.
• Ability to work cohesively with co-workers as part of a team.
• Food handlers and TIPS certificates required.
• Previous front facing guest service experience required.
• Must read, write and speak the English language fluently.
• Experience with computerized cash registers preferred.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.