Restaurant Supervisor

The Crescent Hotels Group; Honolulu (HI); On-site; USD 42,000 - 54,000; Full time

Job summary

Renaissance Honolulu Hotel & Spa, part of Crescent Hotels & Resorts, invites you to join our team as a Restaurant Supervisor in Honolulu. You will supervise daily restaurant operations, lead front-of-house staff, deliver excellent customer service, and uphold food safety and cleanliness standards.

We value strong leadership, communication, and a guest-focused mindset. You will recruit, onboard, and train team members, manage schedules, and work closely with kitchen staff to ensure timely service

Qualifications

• Restaurant or hospitality supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Supervise daily restaurant operations to ensure efficient service and customer satisfaction.
• Lead, train, and support front-of-house staff to maintain high performance and teamwork.
• Manage employee schedules, breaks, and shift assignments; monitor behavior and performance.
• Handle customer inquiries and resolve complaints professionally while maintaining service standards.
• Collaborate with kitchen staff to ensure timely and accurate food service and quality control.

Skills

Leadership

Customer service

Team management

Communication

Job description

Description

Uniquely located in the heart of Honolulu, guests have the convenience of the city outside their front door yet are surrounded by the beauty of the island through stunning ocean views. At Renaissance Honolulu Hotel & Spa, we invite you to embrace adventure and embark on a journey beyond the ordinary.

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to, and proud of, the exceptional experiences we provide for our guests. More than that, we know our associates are the shining stars of what we do!

We understand what it takes to be part of something great. We encourage you to bring your true self to work every day, we celebrate you, and we cheer you on as you shine bright in your career journey. Whether it's our health & wellness programs, best-in-class learning and development, or our travel discounts that "feed your inner explorer," we work hard to create and deliver on what you need. Join us where You Belong. We Care. Shine Bright.

What You’ll Be Doing:

Responsible for supervising daily restaurant operations, leading and supporting staff, delivering excellent customer service, handling customer concerns, and ensuring food safety and cleanliness.

Key Responsibilities:

• Supervised daily restaurant operations to ensure efficient service and customer satisfaction.
• Led, trained, and supported front-of-house staff to maintain high performance and teamwork.
• Managed employee schedules, breaks, and shift assignments.
• Handled customer inquiries and resolved complaints professionally.
• Monitored food quality, cleanliness, and compliance with health and safety standards.
• Assisted with opening and closing procedures, cash handling, and daily reports.
• Maintained inventory, ordered supplies, and reduced waste where possible.
• Worked closely with kitchen staff to ensure timely and accurate food service.
• Helped recruit, onboard, and train new team members.
• Ensured company policies and service standards were consistently followed.

What Is Required

• Restaurant or hospitality experience preferred
• Leadership and team management skills
• Strong customer service and communication
• Knowledge of food safety and hygiene
• Ability to work in a fast-paced environment
• Reliable, organized, and flexible

Join Us

If you're highly organized, hospitality-minded, and thrive on keeping things running smoothly behind the scenes, this is your opportunity to shine with the Renaissance Honolulu Hotel & Spa.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts