Server

Southworth Development; Haverhill (MA); On-site; USD 28,000 - 30,000; Part time

Job summary

Southworth Development in Haverhill, MA is seeking a friendly Server to deliver exceptional dining experiences to our members and guests. You will greet guests, present menus, take orders, and ensure timely service in a lively, family-oriented environment.

The role requires strong customer service, knowledge of menu and beverage options, ability to multitask, and a neat, professional appearance. Availability evenings, weekends, and holidays is preferred.

Qualifications

• Prior server experience in hospitality or fine dining preferred.
• Excellent customer service and friendly demeanor.
• Strong knowledge of food, beverage menus, wine, and cocktails.
• Able to multitask in a fast-paced setting while staying detail-focused.
• Clear communication skills, both verbal and written.
• Maintain professional appearance and grooming standards.
• Ability to work evenings, weekends, and holidays as required.

Responsibilities

• Greet and seat guests, creating a warm, welcoming atmosphere.
• Present menus and explain items, specials, and drinks.
• Take orders accurately, note dietary restrictions for kitchen staff.
• Serve food and beverages promptly with proper presentation.
• Monitor guest needs and ensure satisfaction throughout the meal.
• Keep dining areas clean and organized, clear tables efficiently.
• Collaborate with kitchen staff for timely, accurate order delivery.
• Handle payments at checkout and provide excellent service.

Skills

Customer service

Hospitality

Communication

Multitasking

POS systems

Wine knowledge

Professional appearance

Job description

Job DetailsJob Location: HAVERHILL, MA 01830Position Type: SeasonalEducation Level: NoneSalary Range: $20.00 - $22.00 HourlyTravel Percentage: None (Designated in-person/on location)Job Category: Restaurant - Food ServiceCelebrate Life, the Southworth Way

The Company:Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering inspired environments and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before. With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live life at ease. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to be and belong by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!

The Benefits: We are proud of our “family company” roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.

Grow with us!The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.

Be YOU with us!At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is adriverof our success.

The Opportunity: As a Server at our restaurants, you will play a vital role in providing exceptional dining experiences to our members and guests. Your friendly demeanor, attention to detail, and impeccable service will contribute to the overall ambiance and reputation of our establishment.

Duties and Functions:

• Greet and seat guests courteously, ensuring a warm and welcoming atmosphere.
• Present menus and provide detailed explanations about menu items, daily specials, and beverage options.
• Take accurate food and beverage orders, ensuring special requests and dietary restrictions are properly communicated to the kitchen staff.
• Serve food and drinks promptly, with attention to presentation and temperature.
• Monitor and anticipate guest needs throughout their dining experience.
• Maintain a clean and organized dining area, including setting and clearing tables efficiently.
• Collaborate with kitchen staff to ensure timely and accurate order delivery.
• Prepare and deliver accurate bills, handle payment transactions, and provide exceptional customer service during checkout.
• Upsell menu items, specials, and club promotions to enhance the dining experience and contribute to revenue generation.
• Address guest inquiries, concerns, and complaints with professionalism and a focus on swift resolution.
• Collaborate with colleagues and supervisors to create a seamless and harmonious work environment.

Qualification Standards:

• Previous experience as a server in a fine dining restaurant or hospitality setting is preferred.
• Exceptional customer service skills with a friendly and approachable demeanor.
• Strong knowledge of food and beverage menus, including wine and cocktail offerings.
• Ability to work in a fast-paced environment while maintaining attention to detail and a positive attitude.
• Excellent communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Professional appearance and grooming standards.
• Flexibility to work evenings, weekends, and holidays as required.

Join our dynamic team as a Server where your dedication to exceptional service will contribute to memorable dining experiences for our discerning members and guests. If you have a passion for hospitality, a knack for creating positive connections, and a commitment to excellence, we invite you to become a valued member of our culinary team.

Note: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.