Server

Country Club of Detroit; Grosse Pointe Farms (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Country Club of Detroit is seeking servers for its Men’s Lockerroom Lounge, Grille Room, Main Dining, and Tavern, offering casual to fine dining experiences. You will greet Members and guests, present menus, take orders, serve, and maintain clean, inviting tables.

The role emphasizes impeccable service, knowledge of menus and beverages, and teamwork in a fast-paced, sociable club environment.

Qualifications

• Knowledge of applicable laws and regulations.
• Ability to evaluate customer satisfaction and respond.
• Impeccable customer service and social perceptiveness.
• Ability to enforce club policies regarding alcohol and etiquette.
• Accountability in maintaining inventory and processing chits.
• Physical ability to stand or walk for long periods.
• Must be legally authorized to work in the United States.

Responsibilities

• Greet and acknowledge Members and guests.
• Distribute menus and be knowledgeable about offerings.
• Time the service of each course.
• Learn Members’ names and preferences.
• Ensure correct account numbers for billing.
• Present a polite and friendly attitude.
• Set up side station and perform assigned side work.
• Provide immediate attention to Members and guests.
• Remove soiled dishes and clear tables after each course and reset with appropriate silverware.
• Perform clean-up and reset of tables.

Skills

Customer service

Attention to detail

Alcohol policy enforcement

Inventory management

Chits processing

Stand/walk long periods

Work authorization US

Job description

Description

Country Club of Detroit is looking for servers to assist in our multiple dining venues throughout our Club. Dining venues include our Men's Lockerroom Lounge, Grille Room, Main Dining and Tavern and range from casual to fine dining experiences.

A Day in the Life (Summary):

Servers provide exceptional dining experiences to Members and guests ensuring tables are clean and tidy upon arrival and will then present menus while being knowledgeable of menu items and available beverages, take orders, serve food and beverages, complete side work and take initiative in setting up future service events as well as being an overall team player.

Essential Job Duties:

• Greet and acknowledge Members and guests
• Distributes and is knowledgeable about menu and beverages
• Ability to time the service of each course
• Learns Member’s names and their special preferences
• Ensures correct account numbers for billing
• Present a polity and friendly attitude
• Sets up side station and performs assigned side (prep) work
• Provides immediate attention to all Members and guests
• Removes soiled dishes and clears tables after each course and resets with appropriate silverware
• Performs clean-up and reset of tables

Requirements

Minimum Skills & Qualifications:

• Knowledge of applicable laws and regulations
• Ability to evaluate customer satisfaction and be responsive
• Impeccable customer service and social perceptiveness
• Ability to enforce club policies regarding the consumption of alcohol and other rules & etiquette of the club
• Accountability in maintaining inventory and processing chits
• Physical ability to stand or walk for long periods of time
• Must be legally authorized to work in the United States

Working Conditions:

• Frequent walking throughout premises
• Standing for prolonged periods of time
• Bending, Stooping and lifting regularly
• Fast-paced environment with exposure to loud music/noises and alcohol
• Ability to lift 50 pounds on occasion

Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Country Club of Detroit retains the right to change or assign other duties to this position.