Server

Findlay Country Club; Findlay (OH); On-site; USD 11,020 - 20,664; Full time

Job summary

Findlay Country Club in Findlay, Ohio is seeking a motivated Food and Beverage Server to warmly greet members, describe the menu and wine list, time service to perfection, and remember guests’ preferences with a friendly, professional attitude.

You will set up side stations, take orders, pour beverages, coordinate with the kitchen, verify prices and taxes on checks, handle payments, and ensure every guest leaves satisfied.

Qualifications

• Grade 12 education.
• Two years of wait service experience preferred.
• Ability to read, write and perform basic math.

Responsibilities

• Sets up side station and performs side work.
• Attends to members and guests upon seating.
• Distributes menus and answers questions about items.
• Takes orders and serves food and drinks courteously.
• Checks accuracy of prices, taxes, tips and charges on checks.
• Handles cash and card transactions per SOPs.
• Keeps dining area clean and tables reset after courses.

Skills

Greet guests

Menu knowledge

Wine knowledge

Emergency procedures knowledge

Effective communication

Education

Grade 12 education

Tools

POS system

Job description

Food and Beverage Server

Reports to: Dining Room Captain; Dining Room Manager or Supervisor

Education and/or Experience:

• Grade 12 education.
• Two years of comparable wait service experience preferred.
• The ability to read, write and execute basic math skills.

Job Knowledge, Core Competencies and Expectations:

• Greet and acknowledge members and guests.
• Is knowledgeable about the menu and wine list.
• Ability to time the service of each course.
• Learns members’ names and their special preferences.
• Knowledge of wines and spirits.
• Knowledge of and ability to perform required role during emergency situations.

Job Tasks/Duties:

• Sets up side station and performs assigned side work.
• Provides immediate attention to all members and guests upon seating.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Distributes food and wine menus; answers questions.
• Fills glasses with ice water and suggests menu items.
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Serves meals; places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
• Handles all cash and credit card charges as prescribed by standard operating procedures.
• Keeps dining room and bus station areas clean.
• Clears, cleans and resets tables that have been vacated.