Server

Three Pillars; Dousman (WI); On-site; USD 12,000 - 25,000; Full time

Job summary

Three Pillars in Dousman, WI is seeking a Server to provide friendly, attentive dining service. You will take orders, serve food and beverages, and ensure guests have a positive experience in a fast-paced setting.

Responsibilities include greeting guests, handling orders with accuracy, processing payments, and collaborating with kitchen and bar staff to meet presentation and timing standards. Flexibility for evenings/weekends is required.

Qualifications

• Previous serving or hospitality experience preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic math for handling payments.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet guests promptly and courteously, providing menus and explaining specials or promotions.
• Take food and beverage orders accurately and efficiently.
• Enter orders into the POS system and relay to kitchen/bar staff as needed.
• Deliver food and beverages in a timely manner, ensuring accuracy and presentation standards.
• Check on guests regularly to ensure satisfaction and address any concerns.
• Maintain a clean, organized, and safe dining area, including resetting tables for the next guests.
• Process guest payments, including cash and credit card transactions, accurately.
• Participate in continuous Food & Beverage trainings.

Skills

Customer service

Communication

Multitasking

Attention to detail

Job description

Description

The Server is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a positive dining experience. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment while maintaining professionalism and a friendly demeanor.

Job Responsibilities

• Greet guests promptly and courteously, providing menus and explaining specials or promotions.
• Take food and beverage orders accurately and efficiently.
• Enter orders into the POS system and relay to kitchen/bar staff as needed.
• Deliver food and beverages in a timely manner, ensuring accuracy and presentation standards.
• Check on guests regularly to ensure satisfaction and address any concerns.
• Maintain a clean, organized, and safe dining area, including resetting tables for the next guests.
• Process guest payments, including cash and credit card transactions, accurately.
• Participate in continuous Food & Beverage trainings.

Customer Service

• Monitor guest consumption and behavior to ensure responsible alcohol service
• Work collaboratively with servers, kitchen staff, and other team members to ensure smooth service.
• Handle cash, credit card, and other payment transactions accurately.
• Listen to customer preferences and make recommendations when asked.
• Ability to handle complaints calmly and respectfully, aiming to resolve issues.
• Balance out bar charge at end of night.
• Create a friendly, inclusive environment.

Other Responsibilities

• Model our values.
• Uphold food safety, sanitation, and alcohol service regulations.
• Collaborate with team members and assist as needed to ensure smooth service.
• Provide exceptional hospitality by anticipating guest needs and creating a welcoming atmosphere.
• Other duties as assigned by supervisor.

Requirements

Experience

• Previous serving or hospitality experience preferred but not required.

Physical requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 25 pounds.
• Comfortable carrying trays of food and beverages.

Mental requirements

• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills for handling payments.
• Strong attention to detail and commitment to guest satisfaction.

Other qualifications

• Flexibility to work evenings, weekends, and holidays as needed.