Restaurant Server

Hotel Leveque; Milwaukee (WI); On-site; USD 8,300 - 17,000; Full time

Benefits offered by this job

Insurance enrollment from day 1

Paid time off from day 1

Holiday pay from day 1

Hotel and travel discounts

Professional development and promotion

Job summary

The Social American Tavern in Milwaukee, operated by First Hospitality, seeks a Restaurant Server to deliver attentive tableside service and guest satisfaction. You will learn the menu in depth, upsell offerings, and maintain a welcoming dining atmosphere.

Starting at $6.00 per hour plus tips, with benefits starting from day one, and opportunities for professional development. This is an on-site role in a classic Wisconsin dining setting.

Qualifications

• Effective verbal and written communication skills.
• Must be able to speak, read, and write in primary language(s) used in the workplace.
• Ability to stand and walk 8+ hours daily and lift up to 30 pounds.

Responsibilities

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Skills

Communication skills

Language proficiency

Job description

welcome to first hospitality. employment for one? right this way...

Compensation: Starting at $6.00 per hour plus tips

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success Factors...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

An Upscale Restaurant In The Heart Of Milwaukee

Famous for reflecting Wisconsin's strong heritage of family-owned small farms, The Social American Tavern offers locally inspired American food prepared with sustainable ingredients obtained from within a 200-mile radius. Traditional Wisconsin ingredients are given a modern touch by adding creative flavor combinations.

The Social American Tavern is a traditional American diner located in the heart of Milwaukee, making it easily accessible for all our guests. We serve delicious food in a unique, inviting, and family-friendly setting.