Server

Elderwood; City of Rochester (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

Elderwood is seeking a friendly server to contribute to our dining experience for residents and guests. You will provide table service, ensure timely delivery of meals, and uphold sanitary standards in a fast-paced environment.

Ideal candidates bring strong customer service, clear communication, and the ability to remain composed under pressure. Prior food service or hospitality experience is a plus, and ServSafe certification is encouraged.

Qualifications

• Minimum age 16 years
• Employment Certificate/Permit required for applicable individuals
• Prior customer service experience preferred
• ServSafe certification or willingness to obtain
• Physical stamina for constant activity
• HS diploma or equivalent preferred
• Prior food service, hospitality, serving, or restaurant experience desired
• Under 18 excluded from using dangerous equipment
• Must read/write/speak English at intermediate level or higher

Responsibilities

• Provide exceptional customer service to residents and guests
• Demonstrate excellent verbal communication with guests and team members
• Work in a fast-paced, high-volume dining environment
• Maintain a professional, friendly, hospitable and patient demeanor
• Stay calm in stressful situations and resolve issues gracefully
• Promote a collaborative, team-focused dining room culture
• Maintain high standards of cleanliness, hygiene and safety
• Support kitchen and dining room operations as needed

Skills

Customer service

Verbal communication

Team player

Calm under pressure

Attention to detail

Education

HS diploma or equivalent (preferred)

Tools

ServSafe certification

Job description

Overview

Servers provide restaurant quality service and assist with ensuring the health and well-being of our residents by being responsible for table service. This individual is a key member of our dining experience and contributes to various aspects of the dining room/kitchen functions.

Salary

$16.10/hour

Overview

Servers provide restaurant quality service and assist with ensuring the health and well-being of our residents by being responsible for table service. This individual is a key member of our dining experience and contributes to various aspects of the dining room/kitchen functions.

Responsibilities

• Exceptional customer service skills
• Excellent verbal communication skills
• Ability to perform in a fast-paced, high volume environment
• Displays professional, friendly, hospitable and patient demeanor
• Ability to remain calm in stressful situations
• Promotes a collaborative, team-focused environment
• Detail-oriented
• Displays highest levels of cleanliness, hygiene and safety

Qualifications

• Minimum of 16 years of age
• Employment Certificate/Permit required for applicable individuals
• Prior customer service experience
• ServSafe certification or willingness to obtain
• Physical stamina necessary for constant activity
• HS diploma or equivalent preferred
• Prior food service, hospitality, serving, or restaurant experience desired
• Individuals under 18 years of age must be excluded from the usage of dangerous equipment such as: slicers, knives, compactors, garbage disposals and any cooking equipment.
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.