Server

Elderwood Administrative Services; City of Rochester (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

Elderwood Administrative Services in Rochester, NY is seeking a server to provide restaurant quality service and assist with dining room operations, ensuring the health and well-being of residents.

The role requires exceptional customer service, clear communication, the ability to work in a fast-paced environment, and a hospitable, team-oriented attitude. ServSafe certification or willingness to obtain is preferred; HS diploma may be required.

Qualifications

• Experience in customer service or hospitality required.
• ServSafe certification or willingness to obtain.
• HS diploma or equivalent preferred.
• Must be 16 years of age or older.
• Employment Certificate/Permit required for applicable individuals.
• Ability to read, write and understand English at an intermediate level.

Responsibilities

• Provide exceptional customer service and assist residents in dining areas.
• Exhibit excellent verbal communication with residents and team.
• Maintain high levels of cleanliness, hygiene and safety in all areas.
• Work effectively in a fast-paced, high-volume environment.
• Promote a collaborative, team-focused dining room atmosphere.
• Demonstrate a professional, hospitable, patient demeanor.

Skills

Exceptional customer service

Verbal communication

Fast-paced environment

Hospitable demeanor

Calm under pressure

Team-oriented

Detail-oriented

Cleanliness and safety

Education

HS diploma or equivalent preferred

Employment Certificate/Permit required

Tools

ServSafe certification

Job description

Salary

$16.10/hour

Overview

Servers provide restaurant quality service and assist with ensuring thehealth and well-being of our residents by being responsible for tableservice. This individual is a key member of our dining experience andcontributes to various aspects of the dining room/kitchen functions.

Responsibilities

• Exceptional customer service skills
• Excellent verbal communication skills
• Ability to perform in a fast-paced, high volume environment
• Displays professional, friendly, hospitable and patient demeanor
• Ability to remain calm in stressful situations
• Promotes a collaborative, team-focused environment
• Detail-oriented
• Displays highest levels of cleanliness, hygiene and safety

Qualifications

• Minimum of 16 years of age
• Employment Certificate/Permit required for applicable individuals
• Prior customer service experience
• ServSafe certification or willingness to obtain
• Physical stamina necessary for constant activity
• HS diploma or equivalent preferred
• Prior food service, hospitality, serving, or restaurant experiencedesired

*Individuals under 18 years of age must be excluded from the usage ofdangerous equipment such as: slicers, knives, compactors, garbagedisposals and any cooking equipment.

• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors.In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.