Server

VH Hospitality; Chicago, Northern (IL, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

The Westin Michigan Avenue Chicago, part of Vinayaka Hospitality, seeks a friendly Server to join our Food & Beverage team. You will take orders, deliver food and beverages, and ensure guest satisfaction in a fast-paced, luxury hotel setting on the Magnificent Mile.

Ideal candidates will have strong communication, basic math and computer skills, and the ability to describe menu items with flair while using suggestive selling to highlight house specialties.

Qualifications

• Must be able to speak, read, write and understand the primary language used in the workplace.
• Must possess good verbal and written communication skills.
• Requires basic mathematical ability for payments and check handling.
• Must have basic computer skills for point-of-sale and order entry.
• Knowledge of appropriate table settings and service ware.
• Ability to describe menu items and use suggestive selling to highlight house specialties.

Responsibilities

• Take orders for and serve all food and beverage requests, using suggestive selling techniques.
• Clear tables during service and ensure proper payment procedures.
• Maintain clean dining areas and servicing equipment.

Skills

Language proficiency

Communication skills

Basic math

Computer skills

Table settings

Suggestive selling

Job description

Description

TITLE: Server(Restaurant)

DEPARTMENT: Food & Beverage

REPORTS TO: F&B Supervisor/F&B Manager

Vinayaka Hospitality was founded in 2008 on a foundation of innovation, intelligence, and compassion. Our team takes pride in combining a passion for hospitality with practical hotel management. By collaborating with renowned brands like Hilton, Marriott, and Hyatt, we efficiently manage eleven properties across diverse locations. Committed to ongoing growth, we actively seek opportunities and are dedicated to helping both our team and hotels thrive. We remain responsive and proactive in our strategies for sales, marketing, and revenue, ensuring swift adaptability to market changes. Beyond Management, we cultivate strong partnerships with major industry players, highlighting our dedication to success in the ever-evolving world of hospitality.

Join the team at The Westin Michigan Avenue Chicago — a landmark downtown hotel where elevated comfort meets iconic luxury. At The Westin, you’ll be part of a culture that champions well-being, innovation, and extraordinary experiences for both guests and associates. Nestled on Chicago’s Magnificent Mile, you will work in a dynamic setting offering inspiring views, modern amenities and a commitment to “doing well, and doing good.” If you are passionate about hospitality and ready to elevate your career in a role where your purpose matters, let’s create unforgettable moments together.

JOB SUMMARY

Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.

ESSENTIAL FUNCTIONS

• Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment.
• Ensure station and table set‑ups are complete and perform various side duties as assigned by the Outlet Supervisor.
• Maintain proper condition and cleanliness of dining areas and servicing equipment.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Additional duties as necessary and assigned.

Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Knowledge of the appropriate table settings and service ware.
• Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
• Inform supervisor of any problems or complaints.
• Responsible for the proper handling of all equipment.

PHYSICAL DEMANDS

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
• Must be able to stand and exert well‑paced mobility for up to 4 hours in length.
• Must be able to exert well‑paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to exert well‑paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

AVAILABILITY

This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.