Server

F1 Arcade USA; Chicago (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

F1 Arcade USA is seeking a Server at its Chicago venue to provide friendly and efficient service for guests in a fast-paced entertainment environment. You will learn the menu, assist guests with dietary needs, and work closely with kitchen and bar teams to ensure accurate orders and timely service.

The role emphasizes hospitality, clear communication, and a commitment to delivering top-tier customer experiences in a high-energy, gaming-focused venue.

Qualifications

• Excellent guest service and communication skills.
• Ability to handle questions, concerns or complaints professionally.
• Ability to communicate with kitchen and bar for accurate orders.
• Maintain cleanliness and organization of service area.

Responsibilities

• Ensure prompt and accurate delivery of food and beverages.
• Handle guest questions, concerns, or complaints with professionalism and urgency.
• Communicate effectively with the kitchen and bar to ensure accurate and timely delivery.
• Maintain a clean, organized, and fully stocked service area.
• Maintain up-to-date knowledge of all menu offerings, ingredients, and promotions.
• Understand dietary requirements and allergens and communicate clearly with the kitchen team.

Skills

Guest service

Hospitality

Communication

Teamwork

Job description

At F1® Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1® Arcade venues provide an immersive, state-of-the-art F1® racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…

We’re looking for a Server to join our team at our {LOCATION} location.

Key Responsibilities of the Server:

• Ensure prompt and accurate delivery of food and beverages.
• Handle guest questions, concerns, or complaints with professionalism and urgency.
• Communicate effectively with the kitchen and bar to ensure accurate and timely delivery.
• Maintain a clean, organized, and fully stocked service area.
• Maintain up-to-date knowledge of all menu offerings, ingredients, and promotions.
• Understand dietary requirements and allergens and communicate clearly with the kitchen team.

If you have experience in the below too that would be advantageous:

• Previous experience within a hospitality or entertainment setting.

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you’re passionate about hospitality, gaming, and delivering top-notch customer experiences then the race is on, you in?