Server

St. John's Restaurant; Chattanooga (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

St. John's Restaurant in Chattanooga, TN is seeking a Server to enhance the guest experience. You will greet guests, seat them, take orders, and coordinate with kitchen and bar to ensure timely service.

Responsibilities include delivering drinks and meals, checking in with guests, handling payments, and supporting teammates to maintain a smooth operation. A friendly, efficient, and reliable attitude is essential.

Qualifications

• Experience in a fast-paced restaurant environment.
• Strong customer service and communication skills.
• Ability to perform duties under pressure with a friendly attitude.
• Good time management and an organized approach to work.
• Ability to collaborate with kitchen/host/bussing staff in a high-energy setting.
• Familiarity with cash handling procedures and POS systems.
• Commitment to a clean, safe dining environment.
• Honesty, integrity and a self-motivated attitude.

Responsibilities

• Greeting guests and seating them at clean tables as per the seating chart.
• Bringing waters and menus to tables shortly after arrival.
• Taking food and drink orders and making suggestions if requested.
• Communicating orders to the kitchen and bar.
• Bringing drinks and food to tables.
• Checking in with guests to ensure satisfaction and resolve issues.
• Clearing plates when guests are finished eating.
• Offering dessert and/or the check when tables are cleared.
• Collecting payment from guests.
• Assisting teammates by seating other tables and running food when needed.
• Cleaning and organizing the restaurant, rolling cutlery, polishing glassware.
• Performing duties promptly, friendly, and in an organized manner.

Skills

Fast-paced environment

Customer service

Work under pressure

Time management

Teamwork

Cash handling / POS

Cleanliness & safety

Honesty & integrity

Tools

POS systems

Job description

Job title: Server

Job description:

Servers are responsible for the customer experience, making their role one of the most important positions in a restaurant.

Duties/Responsibilities:

• Greeting guests and seating them at clean tables as per our seating chart.
• Bringing waters and menus to your tables shortly after arrival.
• Taking food and drink orders, and making suggestions if requested.
• Communicating food and drink orders to the kitchen and bar.
• Bringing drinks and food to your tables
• Checking in on your guests to confirm that they’re happy with their orders and dealing with any issues as needed
• Collecting plates when your guests are finished eating
• Offering dessert and/or the check once your tables are cleared
• Collecting payment from guests
• Helping your team members out as needed by seating other servers’ tables and running their food if your section is not full
• Cleaning and organizing the restaurant as needed by rolling cutlery and polishing wine glasses if your section is not full
• Conducting all responsibilities in a prompt, friendly, and organized manner

Required Skills/Abilities:

• Experience working in a fast-paced restaurant environment
• Strong customer service skills and a passion for interacting with people
• Ability to perform duties under pressure with a friendly and patient attitude
• Strong time management skills, with a prompt and organized approach to your work
• Ability to work well with kitchen, host, and bussing staff in a high-energy setting
• Familiarity with general cash handling procedures and POS systems
• Ability to provide a clean, safe environment for guests
• Honesty, integrity, and a self-motivated attitude

Physical Requirements:

• Constant Movement: Workers in food preparation and serving occupations spend most of their workday standing or walking.
• Heavy Lifting: often need to lift or carry heavy items up to 30lbs
• Prolonged Standing: Standing for extended periods is common
• Multitasking: Serving involves juggling multiple tasks simultaneously, such as taking orders, preparing food, and interacting with customers

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

The company is an Equal Opportunity Employer and complies with ADA regulations as applicable.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.