Server

Rib-Cri; Centerton (AR); On-site; USD 12,000 - 21,000; Full time

Job summary

Rib Crib BBQ Centerton in Arkansas is seeking a Server to greet and seat guests, present menus, answer questions, and guide diners through the six steps of service. This role emphasizes courtesy, speed, and accurate order handling.

Responsibilities include taking calls, processing dine-in and takeout orders, relaying orders to the kitchen, suggesting drinks and desserts, and maintaining a welcoming dining room. Six months of restaurant experience and a Food Handler’s Permit are required.

Qualifications

• Ability to clearly communicate both orally and written as required to serve guests and supervise dining room activities as needed.
• Understands basic math concepts as required to total costs and make change.
• Proficient use of restaurant equipment including headset, microphone and POS systems.

Responsibilities

• Greet and seat guests using Rib Crib greeting and six steps of service.
• Present menu, answer questions, and suggest menu items.
• Take call-in orders and assist with catering questions when necessary.
• Relay orders to kitchen and serve courses from kitchen.
• Totals bill and accept payment or direct to cashier.
• Clear and reset tables and assist with other duties as needed.

Skills

Clear communication

Basic math

Food service etiquette

Education

6 months restaurant experience

Tools

POS systems (Aloha/ViewTouch)

Job description

Server

Rib Crib BBQ Centerton, Arkansas, United States

About this position

Description:

General Summary: Coordinates activities of dining room employees engaged in providing courteous and rapid service to diners by performing the following duties:

Essential Duties & Responsibilities:

• Responsible for greeting and seating all guests using the standard Rib Crib greeting, “Hi, Welcome to Rib Crib” and proceeding to use the six steps of service.


• Presents menu, answers questions, suggestively sells menu items using “sizzle words”, and answers questions regarding food and service.


• Answers phone calls by the third ring, determines the nature of the call and directs calls to appropriate persons. Takes call-in orders and answers catering questions when necessary.


• Records guests’ orders on check.


• Relays order to kitchen and serves courses from kitchen.


• Prepares and suggests drinks, desserts, and stocks service bars as determined by establishment’s size and practices.


• Observes guests’ dining experiences and is able to respond to any additional requests and to determine when a meal has been completed.


• Totals bill and accepts payment or refers patron to Cashier.


• Clears and resets counters or tables at conclusion of each meal and shift.


• Demonstrates a willingness to assume any responsibility or perform any task (“shift to assist”) regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.

Requirements

Required Knowledge, Skills, & Abilities:

• Ability to clearly communicate both orally and written as required to serve guests and supervise dining room activities as needed.


• Understands basic math concepts as required to total costs and make change.


• Proficient use of restaurant equipment including but not limited to such things as headset, microphone and Aloha or View Touch operating systems etc.

Education & Experience: Minimum six months previous restaurant industry experience based upon management’s discretion.

Certifications/Licenses: Food Handler’s Permit where applicable.

Physical & Mental Requirements:

• Position requires the employee to perform most of the work from a standing position for long periods of time frequently walking, pushing, pulling, lifting, carrying, kneeling, or stooping.


• Work may occasionally involve periods of lifting up to 10 pounds with occasional lifting not to exceed 30 pounds.

Working Conditions:

Position is in a climate-controlled establishment. Employees may be exposed to brief periods of temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling.

Salary Information

$2.63