Server

Rib Crib Corporation; Gainesville (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Rib Crib Corporation in Texas seeks a dining room team member to greet and seat guests, follow the six steps of service, and support servers with menu recommendations and order accuracy.

You will handle phone orders, assist with drink and dessert service, observe guest experiences, and ensure smooth table turnover while maintaining a teamwork-focused culture. Minimum six months restaurant experience required.

Qualifications

• Clear oral and written communication to serve guests and supervise dining room activities.
• Understands basic math concepts to total costs and make change.
• Proficient use of restaurant equipment including POS systems like Aloha or View Touch.

Responsibilities

• Greet and seat all guests using Rib Crib's greeting and six steps of service.
• Present menu, answer questions, and suggest menu items.
• Answer phone calls, take orders, and handle catering inquiries as needed.
• Record orders on the check and relay orders to the kitchen.
• Serve courses from the kitchen and assist with drinks and desserts.
• Observe guest experiences and ensure smooth check-out and table turnover.

Skills

Communication

Math skills

POS systems

Tools

Aloha

View Touch

Job description

General Summary:

Coordinates activities of dining room employees engaged in providing courteous and rapid service to diners by performing the following duties:

Essential Duties & Responsibilities:

1. Responsible for greeting and seating all guests using the standard Rib Crib greeting, “Hi, Welcome to Rib Crib” and proceeding to use the six steps of service.
2. Presents menu, answers questions, suggestively sells menu items using “sizzle words”, and answers questions regarding food and service.
3. Answers phone calls by the third ring, determines the nature of the call and directs calls to appropriate persons. Takes call-in orders and answers catering questions when necessary.
4. Records guests’ orders on check.
5. Relays order to kitchen and serves courses from kitchen.
6. Prepares and suggests drinks, desserts, and stocks service bars as determined by establishment’s size and practices.
7. Observes guests’ dining experiences and is able to respond to any additional requests and to determine when a meal has been completed.
8. Totals bill and accepts payment or refers patron to Cashier.
9. Clears and resets counters or tables at conclusion of each meal and shift.
10. Demonstrates a willingness to assume any responsibility or perform any task (“shift to assist”) regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.

Requirements

Required Knowledge, Skills, & Abilities:

1. Ability to clearly communicate both orally and written as required to serve guests and supervise dining room activities as needed.
2. Understands basic math concepts as required to total costs and make change.
3. Proficient use of restaurant equipment including but not limited to such things as headset, microphone and Aloha or View Touch operating systems etc.

Education & Experience:

Minimum six months previous restaurant industry experience based upon management’s discretion.

Certifications/Licenses:

Food Handler’s Permit where applicable.

Physical & Mental Requirements:

• Position requires the employee to perform most of the work from a standing position for long periods of time frequently walking, pushing, pulling, lifting, carrying, kneeling, or stooping.
• Work may occasionally involve periods of lifting up to 10 pounds with occasional lifting not to exceed 30 pounds.

Working Conditions:

Position is in a climate-controlled establishment. Employees may be exposed to brief periods of temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling.