Server

Ensemble; Camden (NJ); On-site; USD 26,000 - 36,000; Full time

Job summary

Ensemble in Camden, NJ is seeking a friendly server to serve food courses and alcoholic beverages, set tables according to event type and service standards, and answer guests' questions about menus.

You will communicate with the kitchen regarding timing, special requests, and menu questions, ensure guest satisfaction, maintain cleanliness, and handle closing duties including restocking and processing payments.

Qualifications

• Follow all company safety policies and procedures; report accidents and unsafe conditions.
• Provide excellent guest service with clear and professional language.
• Maintain positive working relationships and support teammates.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Set tables according to event type and service standards.
• Answer questions on menu selections and communicate with the kitchen regarding orders and availability.
• Inform kitchen of dietary needs, allergies, and special requests.
• Check in with guests to ensure satisfaction with each course and beverage.
• Maintain cleanliness of work areas and service items throughout the day.
• Complete closing duties including restocking and turning off lights.
• Present and process payments accurately at the end of service.

Skills

Customer service

Communication

Teamwork

Professional appearance

Safety training

Job description

Description

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Requirements

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.