Server

Castaway; Burbank (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Referral program

Employee meals

EAP

Moral program

Growth opportunities

Health plans

401k match

Career advancement

Job summary

Castaway is hiring a Restaurant Server in Burbank, CA. You will deliver exceptional dining experiences, greet guests warmly, describe menu items, and guide them through the meal with precise orders to the kitchen and bar staff.

We require a minimum of 2 years in a full-service, fine dining setting, excellent communication, and the ability to thrive in a fast-paced environment. Weekend and holiday hours are mandatory.

Qualifications

• Minimum 2 years of experience as a Server in a full-service restaurant with fine dining experience.
• Strong communication and interpersonal skills.
• Ability to excel in a fast-paced environment while maintaining composure.

Responsibilities

• Greet guests warmly upon arrival.
• Provide detailed descriptions of menu items and daily specials.
• Guide guests through their dining experience and relay orders to kitchen/bar staff promptly.
• Serve food and beverages promptly while upholding service standards.
• Anticipate and fulfill guest needs and address requests courteously.
• Ensure accuracy and completeness of orders before delivery.
• Process cash and credit card transactions with precision.
• Maintain dining area cleanliness and reset tables as needed.
• Collaborate with team members for seamless service and a positive environment.

Skills

Server experience

Fine dining

Communication skills

Job description

Company Overview:

Castaway, recognized as one of Travel + Leisure's \"Best Date Spots in America\", offers a distinctive dining experience where both guests and team members are treated like stars. Our seasonally inspired menu showcases premium cuts of meat sourced from top-tier butchers, an exquisite raw bar, vegetable-forward sides, and customizable charcuterie boards. Castaway has garnered numerous prestigious accolades, including being named one of the \"Most Romantic Restaurants in LA\" by Thrillist, LA Weekly, Gayot, Yelp, OpenTable, and NBC.

At Castaway, our mission is to continuously innovate and deliver a five-star experience to our team members, guests, and the community. SRC is committed to fostering internal growth, collaboration, and teamwork, while creating a positive and supportive work environment. We are excited to welcome our next valued team member to join us in this pursuit.

Top-notch benefits:

• Paid Sick Time renewed yearly


• Accrued Paid Vacation Time


• Management Referral Program with up to a $4,000 payout for qualifying management positions


• Employee Meals


• Employee Assistance Program (EAP) to assist with work life balance


• Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.


• Numerous opportunities for growth and advancement


• Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match after 12-month employment


• Opportunities to grow your career with a clear path for advancement


• Plus, more!

As a Restaurant Server, you will be responsible on delivering exceptional dining experiences for our guests. Your primary responsibility will be to provide courteous, efficient, and attentive service, ensuring that guests feel welcomed, valued, and comfortable throughout their entire visit.

Compensation: $16.90 hour + tips

Responsibilities:

• Greet guests warmly upon arrival.


• Provide detailed descriptions of menu items, daily specials, and beverage options.


• Guide guests through their dining experience, accurately relaying food and beverage orders to the kitchen and bar staff in a timely manner.


• Serve food and beverages promptly, ensuring adherence to established service standards.


• Anticipate and fulfill guests' needs, addressing any requests or concerns in a courteous and efficient manner.


• Ensure the accuracy and completeness of all orders before delivery to guests.


• Process cash and credit card transactions with precision and efficiency.


• Maintain cleanliness and organization in the dining area, including clearing and resetting tables as needed.


• Collaborate with team members to ensure seamless service and contribute to a positive, efficient work environment.

Requirements:

• A minimum of 2 years of experience as a Server in a full-service restaurant, with fine dining experience.


• Exceptional communication and interpersonal skills.


• Ability to excel in a fast-paced environment while maintaining composure under pressure.


• Strong attention to detail and a dedication to delivering outstanding service.


• Flexibility to work varied hours, including weekends and holidays are mandatory.

Strength Demands:

• Regular lifting, moving and carrying of food items, furniture, garbage etc. weighing up to 30 pounds across the restaurant


• Regular and prolonged standing and walking inside and outside the restaurant during a 6-8 hour shift with appropriate breaks


• Regular ascending/descending stairs


• Repeating motions that may include the wrists, hands and/or fingers


• Frequent use of hand to finger motions, handle or feel objects, reach with hands and arms

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.

All job offers are contingent upon successfully passing pre-employment background check