Server

The Press Club Grill; Broken Arrow (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

Ted’s Café Escondido Restaurants is seeking a professional server to join our team in Broken Arrow. You will engage with guests, present menus, and provide expert service to ensure a memorable dining experience.

Maintain a friendly, professional demeanor, work as part of a team, and adhere to all safety and sanitation guidelines. Shift punctuality and uniform standards are required, with varied hours including weekends and holidays.

Qualifications

• Minimum restaurant experience of 6 months
• Must possess interpersonal relations skills
• Professional in attitude, demeanor, and dress
• Ability to multitask and work well under pressure

Responsibilities

• Ensure 100% guest satisfaction by delivering consistent service
• Anticipate guests' needs and answer menu questions
• Maintain knowledge of the menu and Aloha system
• Be punctual and in full uniform for each shift
• Follow all company policies and procedures
• Follow the nine steps of service at every table
• Adhere to health and sanitation guidelines
• Declare all tips and perform side work as assigned

Skills

Interpersonal skills

Multitasking

Professional appearance

Job description

Restaurant Address: Ted's Cafe Escondido - Broken Arrow, 501, West Albany Drive, Broken Arrow, OK 74012

Job Summary

The server plays an essential part in Ted’s Café Escondido Restaurants’ operations. The server is such a vital role because most of the guests’ interaction is with this position. To create an atmosphere of comfort for our guests the server must constantly be aware of their professionalism and attitude. A server at Ted’s must combine the highest level of service with a relaxed and friendly style. Teamwork is an essential part of Ted’s to maintain consistently superior service and ensure a return visit.

Responsibilities

1. To ensure that Ted’s standard of service is given to every guest, every time
2. Anticipate the guests needs
3. To have full knowledge of our menu and be able to effectively answer guest questions
4. To have full knowledge of the Aloha system
5. Be punctual and in full uniform for each shift
6. Follow all guidelines, policies, and procedures of Ted’s Café Escondido Restaurants’
7. Follow the nueve steps of service at every table
8. Ensure that all health and sanitation guidelines are followed at all times
9. Adhere to the buddy system and take responsibility for your actions
10. Ensure hot food is a priority
11. Have a positive attitude at all times
12. Declare all of your tips
13. Perform all side work and setup/breakdown duties as assigned

Expectations

1. Ensure 100% guest satisfaction and return
2. Display professional conduct at all times
3. Accept personal accountability for all actions
4. Be punctual for every shift
5. Follow all guidelines, policies, and procedures of Ted’s Café Escondido Restaurants’
6. Attend all mandatory meetings.
7. Comply with all federal, state, and local regulations for your department
8. Treat all staff members and guests with respect
9. Contribute to a positive working environment
10. Maintain confidentiality with all company information
11. Ensure that you are knowledgeable of your specific responsibilities in the event of an emergency

Work Conditions

1. Subject to potentially upset guests and staff
2. Involved with guests and staff under all conditions and circumstances
3. Varied working hours may include weekends, holidays, late evenings, and early mornings as needed
4. Must be able to stand and/or walk 8+ hours daily
5. Must be able to lift 25 lbs. frequently
6. Frequent bending, reaching, grasping, and climbing
7. Occasional squatting, kneeling, crawling, and fine manipulation

Minimum Qualifications

Experience

1. Previous restaurant experience- 6 months minimum

Specific Requirements

1. Must posses interpersonal relations skills
2. Professional in attitude, demeanor, and dress
3. Ability to multitask and work well under pressure

Acknowledgement

This job description defining qualifications, general responsibilities, and duties is intended as a guideline and is not to be considered as an all-inclusive list. Amendments, changes, or eliminations of any items listed on this job description are at the sole discretion of Ted’s Café Escondido Restaurants. Any changes deemed by the company will supersede the current contents of this job description.

The Company’s Human Resources Policies, Job Descriptions, Manuals, and other written materials are not intended to be an employment contract or guarantee of employment. Employment with Ted’s Café Escondido Restaurants is “at will”, meaning the company or the employee may terminate the employment relationship at any time, with or without cause, and with or without notice. No communication to the employee by any representative of Ted’s Café Escondido Restaurants shall be deemed or constructed to be any guaranty of long term employment and/or a revocation of the “at will” employment policy.