Server

Hawksmoor - US; Boston (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

Hawksmoor is opening its third US restaurant in Boston's Fort Point. We’re looking for experienced Servers to join our team and help us open in fall 2026, delivering Hawksmoor’s renowned hospitality and guest experiences.

As a Hawksmoor Server, you’ll be responsible for expertly describing food and beverage offerings, managing service for multiple tables, and upholding our Steps of Service. We value inclusivity, teamwork, and commitment to sustainability and quality.

Qualifications

• Experienced as a server in a high-volume restaurant.
• Strong hospitality and guest service skills.
• Ability to describe and recommend food and beverages.

Responsibilities

• Confidently manage all sections of the restaurant.
• Recommend and describe all food and beverage offerings.
• Deliver Hawksmoor's service standards with authenticity.
• Provide tailored, thoughtful hospitality and expert service.
• Execute service for larger groups and events.
• Follow Hawksmoor Steps of Service and service standards.
• Maintain knowledge of Hawksmoor beef, suppliers, and sourcing.
• Demonstrate knowledge of spirits, beers, cocktails, and soft drinks.

Skills

Guest service

Food & beverage knowledge

Attention to detail

Team collaboration

Job description

Boston is one of the most beautiful and important cities in the country – rich in history, energy, and culinary excellence. We've had our eye on it for a while. So, after twenty years of building Hawksmoor in the UK, Ireland, Chicago, and New York, we've finally set our sights on opening here in fall, 2026.

In Fort Point, we've found a home that reminds us of where Hawksmoor began two decades ago – the character, community and creativity.

At 15 Necco Street (Platinum LEED-certified – a natural fit for our commitment to sustainability and our B-Corp values), we'll have space for 200+ guests, private dining and event spaces, a bar program recognized by the James Beard Foundation and Tales of the Cocktail, sweeping views across Fort Point Channel, and an outdoor terrace made for long lunches and celebratory dinners.

Work somewhere awesome:

Careers with Hawksmoor Restaurants are among the best- generous pay and benefits, award winning restaurants, unrivalled career opportunities and some of the happiest people in the business (as voted by the people who work here). Recognized as one of the top 100 companies to work for in the UK for fourteen years in a row and we endeavor to do the same in the US.

We're looking for experienced Servers to join our team and help us open our third US restaurant.

As a HawksmoorServer, youplay a key role in the smooth and successful operation of the restaurant. Youare responsible forconsistently delivering Hawksmoor’s renowned service standards and creating memorable guest experiences. Working collaboratively with the wider team, you help ensure every guest receives warm, knowledgeable, and genuine hospitality. Hawksmoor is proud to be an inclusive workplace that welcomes everyone and lives by its values.

Responsibilities include but are not limited to:

GuestExperience

• Confidentlymanageall sectionsofthe restaurant.
• Passionatelyrecommend anddescribeall food and beverage offerings.
• Deliver Hawksmoor Steak Chat with confidence and authenticity.
• Providetailored,thoughtfulhospitality and expert service.
• Executeservice forlarger groups, includingPDRand largeparties.
• FollowHawksmoorSteps of Service andservice standardsconsistently.
• Maintain a deep understanding ofHawksmoorbeef, suppliers, and sourcing.
• Demonstrate strong knowledge ofspirits, beers, cocktails, and soft drinks - including storytelling aroundselections.
• Maintain up-to-datemenu knowledge andhandle guest feedback, complaints, or quality issues with confidence and professionalism.

TeamEngagement & Culture

• EmbodyHawksmoorvalues with apositive, proactive, and professionalattitude.
• Seek out, welcome, and act on feedback from peers and managers.
• Supportotherteammembersduring service andcontributeto a collaborative team environment.
• Show genuine care forboththe team and theoverallguestexperience.

Health & Safety

• Adhere toall allergyawareness, cleanliness, and food safety procedures.
• Completeall requiredtraining andconsistentlyuphold hygiene standards.
• Followopening and closing checklists accurately and consistently.

Operational Standards

• Manage time effectivelyto support team priorities anddailyoperational needs.
• Understand comps, promotions, and their impact onbudgets andbusinessperformance.
• Recognize howerrorsaffect both guest experience andthe wider business.
• Comply withlateness and absence policies.

Purpose & DEIB

• Use inclusive, respectful language and treat everyone with empathyand fairness.
• Beknowledgeable about Hawksmoor’scharity partners and sustainability goals.
• Actively follow waste reduction and recycling initiatives.
• Understandingredientsourcing and the significance of Hawksmoor being aB Corporation.

Physical and Mental Demands

Mobility:Must be able to move continuously around the dining room, kitchen, and bar areas during the shift.

Lifting & Carrying:Occasionally lifts and carries trays, plates, anditemsweighing up to ~ 25 to 30 lbs.

Communication:Ability toclearly and effectively communicate with guests, kitchen staff, and management.

Cognitive:Ability to process guest requests, manage multiple tables simultaneously, and prioritize tasks efficiently in a fast-paced environment.

Work Environment:While performing the duties of this position, the employee is regularly exposed to moderate to loud noise levels consistent with a high-volume restaurant. The pace is fast and requires multi-tasking under pressure.

Expected Salary (this is not sent to the employer)

Postcode

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