Server

Hawksmoor; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Hawksmoor is opening a new restaurant in Boston, recruiting experienced Servers to join our team and help us open our third US location. You will play a key role in delivering Hawksmoor’s renowned service and creating memorable guest experiences in a high-volume setting.

We offer an inclusive, fast-paced work environment with collaborative teamwork and opportunities for growth, while upholding sustainability and B Corp values that guide our approach to guest service and sourcing.

Responsibilities

• Confidently manage all sections of the restaurant.
• Passionately recommend and describe all food and beverage offerings.
• Deliver Hawksmoor Steak Chat with confidence and authenticity.
• Provide tailored, thoughtful hospitality and expert service.
• Execute service for larger groups, including PDR and large parties.
• Follow Hawksmoor Steps of Service and service standards consistently.
• Maintain a deep understanding of Hawksmoor beef, suppliers, and sourcing.
• Demonstrate strong knowledge of spirits, beers, cocktails, and soft drinks - including storytelling around selections.
• Maintain up-to-date menu knowledge and handle guest feedback, complaints, or quality issues with confidence and professionalism.

Job description

NEW RESTAURANT OPENING!! NOW HIRING!!

Boston is one of the most beautiful and important cities in the country – rich in history, energy, and culinary excellence. We've had our eye on it for a while. So, after twenty years of building Hawksmoor in the UK, Ireland, Chicago, and New York, we've finally set our sights on opening here in fall, 2026.

In Fort Point, we've found a home that reminds us of where Hawksmoor began two decades ago – the character, community and creativity.

At 15 Necco Street (Platinum LEED-certified – a natural fit for our commitment to sustainability and our B-Corp values), we'll have space for 200+ guests, private dining and event spaces, a bar program recognized by the James Beard Foundation and Tales of the Cocktail, sweeping views across Fort Point Channel, and an outdoor terrace made for long lunches and celebratory dinners.

Work Somewhere Awesome

Careers with Hawksmoor Restaurants are among the best- generous pay and benefits, award winning restaurants, unrivalled career opportunities and some of the happiest people in the business (as voted by the people who work here). Recognized as one of the top 100 companies to work for in the UK for fourteen years in a row and we endeavor to do the same in the US.

We're looking for experienced Servers to join our team and help us open our third US restaurant.

As a Hawksmoor Server, you play a key role in the smooth and successful operation of the restaurant. You are responsible for consistently delivering Hawksmoor’s renowned service standards and creating memorable guest experiences. Working collaboratively with the wider team, you help ensure every guest receives warm, knowledgeable, and genuine hospitality. Hawksmoor is proud to be an inclusive workplace that welcomes everyone and lives by its values.

Guest Experience

• Confidently manage all sections of the restaurant.
• Passionately recommend and describe all food and beverage offerings.
• Deliver Hawksmoor Steak Chat with confidence and authenticity.
• Provide tailored, thoughtful hospitality and expert service.
• Execute service for larger groups, including PDR and large parties.
• Follow Hawksmoor Steps of Service and service standards consistently.
• Maintain a deep understanding of Hawksmoor beef, suppliers, and sourcing.
• Demonstrate strong knowledge of spirits, beers, cocktails, and soft drinks - including storytelling around selections.
• Maintain up-to-date menu knowledge and handle guest feedback, complaints, or quality issues with confidence and professionalism.

Team Engagement & Culture

• Embody Hawksmoor values with a positive, proactive, and professional attitude.
• Seek out, welcome, and act on feedback from peers and managers.
• Support other team members during service and contribute to a collaborative team environment.
• Show genuine care for both the team and the overall guest experience.

Health & Safety

• Adhere to all allergy awareness, cleanliness, and food safety procedures.
• Complete all required training and consistently uphold hygiene standards.
• Follow opening and closing checklists accurately and consistently.

Operational Standards

• Manage time effectively to support team priorities and daily operational needs.
• Understand comps, promotions, and their impact on budgets and business performance.
• Recognize how errors affect both guest experience and the wider business.
• Comply with lateness and absence policies.

Purpose & DEIB

• Use inclusive, respectful language and treat everyone with empathy and fairness.
• Be knowledgeable about Hawksmoor’s charity partners and sustainability goals.
• Actively follow waste reduction and recycling initiatives.
• Understand ingredient sourcing and the significance of Hawksmoor being a B Corporation.

Physical and Mental Demands

Mobility: Must be able to move continuously around the dining room, kitchen, and bar areas during the shift.

Lifting & Carrying: Occasionally lifts and carries trays, plates, and items weighing up to ~ 25 to 30 lbs.

Communication: Ability to clearly and effectively communicate with guests, kitchen staff, and management.

Cognitive: Ability to process guest requests, manage multiple tables simultaneously, and prioritize tasks efficiently in a fast-paced environment.

Work Environment: While performing the duties of this position, the employee is regularly exposed to moderate to loud noise levels consistent with a high-volume restaurant. The pace is fast and requires multi-tasking under pressure.