Server

Flour Bakery+Cafe; Boston (MA); On-site; USD 7,700 - 11,000; Full time

Benefits offered by this job

Health insurance

401k with match

Staff meal policy

Job summary

Myers + Chang in Boston, MA is seeking a hospitality-driven Server to deliver exceptional guest experiences. You will guide guests through menus, make beverage and food recommendations, and uphold strict allergen protocols while maintaining meticulous knowledge of all dishes.

The role emphasizes strong multitasking, reliability, and teamwork in a fast-paced environment, with a minimum six-month commitment for FOH staff and a base hourly wage plus tips.

Qualifications

• Must have scheduling availability to work evenings and weekends.
• Excellent attendance, reliability and communication skills.
• Strong hospitality mindset with guest-focused service and ability to multitask.

Responsibilities

• Greet and seat guests in a friendly, timely manner.
• Take and process orders accurately while offering menu recommendations.
• Maintain knowledge of all dishes and allergens; uphold kitchen allergy protocols.
• Set up and break down dining areas; ensure a clean, organized environment.
• Handle cash and card transactions accurately and responsibly.

Job description

Myers + Chang - Server - 1145 Washington Street, Boston, MA

Do you love delivering superior hospitality to others through kindness and delicious food?

Are you looking for an opportunity to learn the ins and outs of a restaurant in a supportive and safe environment?

Do you thrive in a fast-paced, organized restaurant environment?

Well, we have an opportunity for you!

Myers + Chang is seeking a hospitality-driven Server to add to our dynamic team! The Server position plays one of the most critical roles in providing exceptional customer service to our guests and ensuring a memorable dining experience that makes them want to return.

With genuine hospitality, we expect our Servers to deliver an exceptionally distinctive dining experience by providing the highest levels of service, guiding guests through our menus, and making beverage and food recommendations that meet or exceed the guests' expectations. Our servers are expected to have full knowledge of all dishes and ingredients on our menu in order to uphold our strict kitchen allergy protocols.

Success in this role requires strong hospitality and multi-tasking abilities, excellent time management skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Day-to-Day Performance Expectations:

• Report to work at the scheduled time, neatly groomed and in a clean uniform.
• Greet and seat guests in a friendly and timely manner
• Keep up-to-date about menu changes and the kitchens strict allergen protocols
• Deliver exceptional hospitality while taking and processing orders accurately, this includes and is not limited to:
  • Smiling
  • Greeting guests when they enter and saying goodbye when they leave
  • Presenting a friendly spiel at the beginning of each dining experience
  • Anything else necessary to make sure the guest is happy
• Make personalized recommendations and alternative options for guests with allergies or dietary restrictions
• Ensure all of the guests’ needs are met and provide exceptional service throughout their dining experience.
• Assist in setting up and breaking down the dining room and maintaining an organized and clean dining area.
• Handle cash and credit card transactions accurately.
• Clean any areas of the restaurant needed before, during, and after service
• Work with team members in a cohesive and hospitable manner at all times
• Perform any other duties as needed - we work as a team!

Skills for Qualification:

• Must have scheduling availability to work in the evenings and weekends
• Consistently demonstrates dedication and an active passion for Myers+Chang culture and exceeding guest expectations
• Open to feedback and committed to continuous improvement
• Excellent attendance, reliability, communication, attention to detail and interpersonal skills
• Embraces new information, learns quickly, and readily adapts to change
• Ability to quickly problem-solve using sound judgment
• Knowledgeable of ingredients and restaurant systems (including health and safety guidelines) and able to maintain the restaurant's strict allergen protocols
• Ability to maintain grooming and uniform standards
• High multi-tasking ability and time management skills
• Ability to stand for long periods, walk, push, pull, reach, and lift

Work Environment:

• Must be able to work in an environment with loud noises, music, and at times, tight spaces.
• Must be able to work around various aromas and fluctuating temperatures

We ask for a minimum commitment of six months for FOH employees. Unfortunately, we do not offer seasonal or temporary work.

Compensation:

The pay rate for this position is $6.75 per hour, plus tips. Tips generally range on average from $25- $32 per hour. In the unlikely event that the hourly rate plus tips does not equal $15, Myers and Chang will pay the additional amount to meet this.

Additional Information:

Myers + Chang offers a fantastic work environment, an unparalleled commitment to training to make you a better team member! We offer benefits such as health/dental/vision insurance, 401k with a generous match, and a great staff meal policy. We offer a real commitment to growth - both in your skill/knowledge and growing into more senior positions if that is an interest of yours!