Server

P.F. Chang's China Bistro, Inc.; Lansing (MI); On-site; USD 6,900 - 8,300; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement opportunities

Discounted meals

Employee referral program

Exclusive team member discounts

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is hiring dining room servers in the United States.

The position is hourly and includes paid on-the-job training with opportunities for advancement. We offer competitive pay, flexible scheduling, discounted meals, and a 401(k) plan for qualifying team members. We seek customer-focused individuals who can deliver exceptional hospitality, understand the menu, and guide guests through their dining experience while handling orders and payments.

Qualifications

• No prior experience required; training provided.
• Excellent customer service skills and etiquette.
• Ability to follow sanitation practices and safety procedures.
• Must meet state minimum age for serving alcoholic beverages.
• Have a current Food Handler’s Card where applicable, or we will help you obtain.
• Ability to multitask in a fast-paced, team-work environment.

Responsibilities

• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions.
• Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

Skills

Customer service

Etiquette

Sanitation procedures

Alcohol service age

Food safety

Multitasking

Job description

P.F. Chang's Pay Range (based on experience): $5.49 / hour + tips

Benefits we offer for this position:

• All team members: Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations
• For qualifying team members: 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time or part-time hourly restaurant dine-in food and beverage Servers, Waitresses or Waiters.

Job Summary

The dine-in food and beverage Servers, Waitress or Waiters are core team members of the scratch kitchen restaurant. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities

• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions.
• Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

Job Requirements

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must meet state minimum age for serving alcoholic beverages.
• Have a current Food Handler’s Card where applicable, or we will help you obtain.
• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

Our Heritage

Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can. The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993. Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

Our purpose is to Celebrate Life. Family. Food. We treat our team members like family, and bring our authentic selves to work every day. We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing. We live to serve others and strive to make our guests’ lives better through joyful hospitality!