Sergeant | Full-Time | SeaWorld San Diego

SeaWorld Parks & Entertainment; San Diego (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Employee Assistance Program

Legal Assistance Plan

Job summary

SeaWorld Parks & Entertainment in San Diego seeks an experienced security professional to lead and supervise a team of security officers, maintaining park safety and protection programs. You will develop procedures for guarding, patrolling, and incident response while coordinating with management and local law enforcement.

A strong communicator with 3–5 years of related experience is essential. Requirements include CPR/First Aid, Guard Card, and the ability to obtain a firearms permit.

Qualifications

• At least 18 years of age.
• Valid driver's license.
• CPR, First Aid, and Guard Card certifications.
• 3–5 years related security experience.
• Ability to obtain firearms permit.
• Strong written and verbal communication skills.
• Able to stand and walk for prolonged periods.
• Resume required.
• Associate's degree preferred.

Responsibilities

• Direct and supervise 36+ security officers on shift.
• Establish guarding and patrolling procedures.
• Coordinate programs with park activities and law enforcement.
• Track hours and report labor expenses to Director of Security.
• Recruit, hire, train, and evaluate team members.
• Ensure excellent customer service by addressing needs and requests.
• Other duties as assigned.

Skills

Supervisory experience

Leadership

Communication skills

Customer service

Education

Associate's degree or equivalent

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What You Get To Do

• Direct personnel involved in establishing and maintaining park security and property protection programs.
• Directly supervise more than 36 security officers during an assigned shift in the Security Department.
• Enthusiastically represents SeaWorld by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job.
• Establish operational procedures for activities such as guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information, and investigation of accidents and criminal acts.
• Confer with representatives of management to formulate policies, determine need for programs, and coordinate programs with park activities.
• Confer with representatives of local government to ensure cooperation and coordination of park activities with law enforcement agencies.
• Track worked hours and reports labor expenses to Director of Security, and oversees area budget.
• Carry out supervisory responsibilities in accordance with the organizations' policies and applicable laws including interviewing, hiring and training team members; planning, assigning and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
• Ensure excellent customer service by responding to customer requirements, expectations, and needs.
• Responsibilities include, but are not limited to: training team members, planning, assigning, and directing work; addressing complaints and resolving problems.
• Other duties as assigned.

What It Takes To Succeed

• At least 18 years of age.
• Have and maintain a valid driver’s license. Out of state residents, students, active military and their dependents must have a valid driver’s license and provide a copy of the DMV report from their state of residency.
• C.P.R., First Aid, and Guard Card certifications.
• A minimum of 3 to 5 years related experience and/or training; or equivalent combination of education and experience.
• Able to obtain a Firearms permit.
• Strong written/verbal communication skills.
• Able to handle multiple tasks in a fast-paced work environment.
• Able to stand and/or walk for prolonged periods of time.
• Able to lift and/or move up to 50 lbs. with/without accommodations.
• Associate's degree (A.A.) or equivalent from a two-year college or technical school preferred.
• Resume required.

Compensation

• 22.00 USD Hourly

The Perks Of The Position

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition ReimbursementDependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.