Sephora Coordinator - Sales (NYC Metro)

L'Oreal USA, Inc; New York (NY); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Remote work

Job summary

Lancome is seeking a Sales and Training Coordinator to drive retail sales and advocacy in the Greater NYC Metro area. This remote role focuses on coaching counter teams, onboarding new hires, and recruiting Lancome Artists/Freelancers to grow the brand presence.

You will coordinate events, trainings, and communications with STEs, store management, and partners while maintaining Lancome’s standards and product knowledge.

Qualifications

• Formal beauty/makeup trade school training preferred.
• High school diploma required; Bachelor's degree preferred.
• Able to lift boxes up to 30 pounds.
• Good communication, motivational and organizational skills.

Responsibilities

• Help source, develop, motivate and train Lancome Beauty Advisors through in-store coaching.
• Plan, execute, and follow-up on new hire training using the Lancome onboarding program.
• Train MBBA's and store associates to gain advocacy for Lancome.
• Recruit, train and retain Lancome Artists/Freelancers.
• Ensure BA's leverage social media/digital assets to drive retail sales.
• Plan and execute events by retailer; assist with major launches and makeup artist events.
• Maintain daily/regular communication with STEs, store management and Retail Partners.
• Maintain awareness of competitors' key products and trends.

Job description

Lancome Field Sales Department

Sales and Training Coordinator / Market Coordinator Job Description

Position Title: Sales and Training Coordinator (STC) or Lancome Market Coordinator

Reporting To: Lancome Sales and Training Executive

Location: Remote Greater NYC Metro

Position Objective: To achieve retail sales goals, build advocacy and build a loyal Lancome clientele through Training and motivating counter teams, MBBAs and Artists. The Market Coordinator will also monitor and execute merchandising standards, inventory issues and BA sourcing, hiring and training.

% Of Time in Field: Majority of time spent in stores, schedule to be determined with the STE/RSD. Half-day office days needed at times for administrative work/calls/etc.

Responsibilities:

• Help source, Develop, motivate and train Lancome Beauty Advisors, through in-store coaching
• Actively plan, execute, and follow-up on new hire training using the Lancome onboarding program
• Work with and train MBBA's and other store associates to gain advocacy for Lancome
• Recruit, train and retain Lancome Artists/Freelancers
• Ensure that BA's leverage Social media/digital assets to drive retail sales

Special Events:

• Work with Counter team to plan and execute appropriate events by-retailer
• Assist STE in major launches, national and regional makeup artist events planning, set up and execution
• Tracking and timely recapping of event statistics to STE and store management.

Communication:

• Daily communication with STE'(s) regarding business, coaching efforts, schedule, store changes, event recaps and education opportunities.
• Communication with store management and Retail Partners regarding business, events and staff performance/feedback as needed.
• Monthly Communication with RSD

Product knowledge:

• Compete all Lancome seminars and beauty bytes themselves and advocate for participation from as many BAs and MBBAs as possible.
• Maintain an awareness of the competitors' key products and trends.
• Adhere to hygiene and image guidelines.

Requirements:

• Formal beauty/makeup trade school training, cosmetic industry experience or similar is preferred.
• High school diploma required--Bachelor's degree preferred.
• Able to lift boxes up to 30 pounds
• Good communication, motivational and organizational skills

Budgets:

• Adhere to all company rules and regulations pertaining to T&E budget and compliance

Compensation:

• Salary
• Profit Sharing
• Mileage reimbursement/or Company Car

Please note: This job description does not list all duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.