Separations Field Application Specialist - New Jersey

Sartorius; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus

Auto allowance

Job summary

Sartorius is seeking a Separations Field Application Specialist to drive application support and trials for our Separation technologies portfolio across the Northern New Jersey region, with travel to nearby states as needed.

You will collaborate with Sales, Product Management, and Quality to deliver optimized customer solutions, training, and trial reports while helping grow market share in bioprocessing applications.

Qualifications

• Bachelor's degree in biological engineering, biotechnology or life sciences and 3+ years in process development/MSAT/bioprocessing in biotech/biopharma or CDMO.
• Familiarity with life science application experiments and current research topics is a plus.

Responsibilities

• Support sales with product demos, presentations, and trials in Separation technologies.
• Conduct product trials and demos and prepare trial reports for customers and teams.
• Provide technical support in the field and assist with QA/compliance investigations.
• Deliver basic product training to internal teams and external customers; travel ~50%.

Skills

Customer orientation

Team collaboration

Education

Biotech degree

Tools

MS Office

Job description

Separations Field Application Specialist

The Separations Field Application Specialist will be responsible for ensuring the successful application, implementation, qualification, and use of Sartorius’ Separation technologies portfolio (NFF, TFF, UF/DF) by providing overall product expertise, application knowledge, and technical support throughout each step of the customer process. This role supports the Sales process through product positioning, presentations, demonstrations, and trials, primarily for customers in Northern New Jersey and at times the Delaware, New York, and Pennsylvania.

Sartorius has an exciting opportunity for a dynamic, self-motivated, professional to help support our customers in implementing our Separation Technology products. Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrationsBe responsible for the assigned product line to support sales target achievement in the defined territorySupport sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirementsConduct product trials and demos to achieve intended results and create trial reports for customer, sales and application teamsBe responsible for the assigned product line (Separations) to support sales target achievement and grow market share in defined regionProvide technical support proactively, answer inquiries and resolve implementation problems in the field for customersSupport quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolutionCollect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needsReport on competitors' products and feedback information to the application specialist management and products managementProvide basic product training to internal sales and dealers, and running external customer workshops and seminarsBachelor's degree in biological engineering, biotechnology or other life sciences related field or equivalent demonstrated professional experience; 3+ years of experience in process development, MSAT, bioprocessing in biotechnology, biopharmaceutical industry or CDMO manufacturing environment or field experience in a similar role~ familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus.

~ Ability to troubleshoot technical and application-related issues in customer environments~ Hands‑on technical capability, including demos, trials, evaluations and customer training activities with the ability to document application findings, trial outcomes and technical recommendations in a structured manner~ Ability to collaborate effectively across Sales, Product Management, Quality and other cross-functional stakeholders in a matrix organization~ Strong customer orientation with the ability to understand customer needs and translate them into effective application solutions~ Proven software skills, e.g. Microsoft Office~ Willing to travel~50% as this role is heavily focused on external customers; predominantly day trips but overnight travel will be required; travel requirement is subject to change based on customer and internal business need~ This position also includes a bonus and auto allowance.As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:Personal and Professional Development:

Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedulesComprehensive onboarding, including a virtual online platformMutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”Health & Well Being:

Wide selection of health and well‑being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.Working in smart buildings with the latest technology and equipment.Retirement Savings Plan: 401 k (with generous company match)Flexible Spending:

HSA, FSA (dependent care & healthcare spending), Transportation Commuter AccountBasic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health AdvocateSupplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance ServiceSartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.For Residents of California please review;LI-remoteOur technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.