Separations Field Application Specialist - New Jersey

Sartorius; Williamstown (NJ); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

401(k) match

Health insurance

Paid time off

Professional development

Résumé du poste

The Separations Field Application Specialist at Sartorius will drive application, implementation, and qualification of our Separation technologies (NFF, TFF, UF/DF) for customers in Northern New Jersey, with occasional work in Delaware, New York and Pennsylvania.

You will support the sales team through product presentations, demos, trials, and application studies, collaborating with product management on beta testing.

Qualifications

• Bachelor's degree in biological engineering, biotechnology or life sciences.
• 3+ years in process development, MSAT or bioprocessing in biotech/pharma.
• Experience in customer environments and field support.

Responsabilités

• Support sales with product demos and trials.
• Provide field technical support and training.
• Analyze customer processes to optimize setups.
• Collaborate with Product Management and Quality.

Connaissances

Troubleshooting

Cross-functional collaboration

Customer-facing

MS Office

Demo/trial delivery

Travel readiness

Formation

Bachelors in Biological Engineering/Biotech

Outils

Demo equipment familiarity

Description du poste

The Separations Field Application Specialist will be responsible for ensuring the successful application, implementation, qualification, and use of Sartorius’ Separation technologies portfolio (NFF, TFF, UF/DF) by providing overall product expertise, application knowledge, and technical support throughout each step of the customer process. This role supports the Sales process through product positioning, presentations, demonstrations, and trials, primarily for customers in Northern New Jersey and at times the Delaware, New York, and Pennsylvania. Sartorius has an exciting opportunity for a dynamic, self-motivated, professional to help support our customers in implementing our Separation Technology products. Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations

Key Responsibilities

• Be responsible for the assigned product line to support sales target achievement in the defined territory
• Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements
• Conduct product trials and demos to achieve intended results and create trial reports for customer, sales and application teams
• Be responsible for the assigned product line (Separations) to support sales target achievement and grow market share in defined region
• Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
• Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
• Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
• Report on competitors' products and feedback information to the application specialist management and products management
• Provide basic product training to internal sales and dealers, and running external customer workshops and seminars

Bachelor's degree in biological engineering, biotechnology or other life sciences related field or equivalent demonstrated professional experience; 3+ years of experience in process development, MSAT, bioprocessing in biotechnology, biopharmaceutical industry or CDMO manufacturing environment or field experience in a similar role

Required Skills & Experience

• familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus
• Ability to troubleshoot technical and application-related issues in customer environments
• Hands-on technical capability, including demos, trials, evaluations and customer training activities with the ability to document application findings, trial outcomes and technical recommendations in a structured manner
• Ability to collaborate effectively across Sales, Product Management, Quality and other cross-functional stakeholders in a matrix organization
• Strong customer orientation with the ability to understand customer needs and translate them into effective application solutions
• Proven software skills, e.g. Microsoft Office
• Willing to travel
• 50% as this role is heavily focused on external customers; predominantly day trips but overnight travel will be required; travel requirement is subject to change based on customer and internal business need
• This position also includes a bonus and auto allowance.

Benefits

• Personal and Professional Development: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
• Comprehensive onboarding, including a virtual online platform
• Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"
• Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
• Working in smart buildings with the latest technology and equipment.
• Retirement Savings Plan: 401 k (with generous company match)
• Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
• Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate
• Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

For Residents of California please review;

LI-remote

Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.