Sensory Beauty Host — Guest Experience Leader

L'Occitane En Provence; Skokie (IL); On-site; USD 26,000 - 30,000; Full time

Job summary

L'Occitane En Provence in Old Orchard, Skokie, IL is seeking a Full-Time Beauty Host to greet guests and create a tranquil, sensory experience. You will welcome customers, nurture connections, and guide them through our skincare and fragrance offerings.

The role emphasizes hospitality, adaptability, and collaboration, with a focus on customer satisfaction and store teamwork. Compensation ranges hourly with potential for benefits.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsibilities

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

Skills

Strong communication

Problem-solving

Entrepreneurial mindset

Customer focus

Skincare interest

Adaptability

Basic tech skills

Job description

L'Occitane En Provence in Old Orchard, Skokie, IL is seeking a Full-Time Beauty Host to greet guests and create a tranquil, sensory experience. You will welcome customers, nurture connections, and guide them through our skincare and fragrance offerings.

The role emphasizes hospitality, adaptability, and collaboration, with a focus on customer satisfaction and store teamwork. Compensation ranges hourly with potential for benefits.