Sensory Beauty Host & Guest Experience Lead

L'Occitane En Provence; Pittsburgh (Allegheny County); On-site; USD 28,000 - 36,000; Full time

Job summary

L'Occitane En Provence is seeking a Full-Time Beauty Host at Ross Park to create a serene, sensorily rich shopping experience. You will greet guests as cherished visitors, anticipate needs, and guide them through our skincare and fragrance offerings.

Ideal candidates bring strong communication, a customer-first mindset, and adaptability, with an interest in beauty products. Join a collaborative team dedicated to exceptional service and brand storytelling.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsibilities

• Be the Host: Greet every guest with warm hospitality and offer a sensorial experience.
• Prioritize Guest Experience: anticipate needs and exceed expectations.
• Keep an Open Mind: welcome feedback and stay growth-oriented.
• Let Success Drive You: support store operations and take initiative for customers.
• Foster a Team Culture: mentor colleagues and nurture a positive, inclusive environment.
• Communicate with Care: collaborate effectively with diverse team members.

Skills

Strong communication

Creative problem-solving

Entrepreneurial attitude

Customer focus

Interest in skincare/fragrance

Adaptability

Basic technology skills

Job description

L'Occitane En Provence is seeking a Full-Time Beauty Host at Ross Park to create a serene, sensorily rich shopping experience. You will greet guests as cherished visitors, anticipate needs, and guide them through our skincare and fragrance offerings.

Ideal candidates bring strong communication, a customer-first mindset, and adaptability, with an interest in beauty products. Join a collaborative team dedicated to exceptional service and brand storytelling.