Beauty Host: Sensory Guest Concierge

L'OCCITANE Group (B Corp); Chicago (IL); On-site; USD 26,000 - 29,000; Full time

Job summary

L’Occitane at Shops at 900 North Michigan in Chicago is hiring a Full-Time Beauty Host to greet guests, deliver a serene, sensory experience, and guide visitors through our brand space. This role emphasizes exceptional service, adaptability, and teamwork in a busy retail environment.

Pay ranges from $18.65 to $21.45 per hour, with eligibility for benefits and opportunities to grow within our skincare-focused brand.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsibilities

• Greet guests warmly and provide a sensorial experience that fosters genuine connections.
• Anticipate guest needs and strive to exceed expectations.
• Support store operations and policies while taking initiative to help customers.
• Foster a positive, inclusive team culture and mentoring for colleagues.
• Communicate effectively across diverse personalities within the team.

Job description

L’Occitane at Shops at 900 North Michigan in Chicago is hiring a Full-Time Beauty Host to greet guests, deliver a serene, sensory experience, and guide visitors through our brand space. This role emphasizes exceptional service, adaptability, and teamwork in a busy retail environment.

Pay ranges from $18.65 to $21.45 per hour, with eligibility for benefits and opportunities to grow within our skincare-focused brand.