Sensory Beauty Host & Guest Experience Concierge

L'Occitane En Provence; Chicago (IL); On-site; USD 25,000 - 29,000; Full time

Job summary

L'Occitane En Provence in Chicago is seeking a Full-Time Beauty Host to greet guests and create a serene, sensorial shopping experience at Shops at 900 North Michigan. You will welcome customers with warmth and guide them through our skincare and fragrance offerings.

This role emphasizes hospitality, attentiveness, and teamwork. You will support store operations, respond to guest needs with a positive mindset, and help maintain our inviting environment that reflects the brand's tranquil, sensory

Qualifications

• Strong communication and creative problem solving.
• Entrepreneurial attitude in a sales-driven environment.
• Customer satisfaction focus (internal and external customers).
• Interest in skincare, body care and fragrance.
• Adaptability and flexibility; basic technology skills.

Responsibilities

• Be the host: greet every guest as a cherished guest and provide a sensorial experience.
• Prioritize guest experience and anticipate needs.
• Maintain an open mind and welcome feedback.
• Support store operations and policies; take initiative to solve problems.
• Foster a positive, inclusive team culture and collaborate with colleagues.

Skills

Strong communication

Entrepreneurial mindset

Customer focus

Skincare interest

Adaptability

Basic tech skills

Job description

L'Occitane En Provence in Chicago is seeking a Full-Time Beauty Host to greet guests and create a serene, sensorial shopping experience at Shops at 900 North Michigan. You will welcome customers with warmth and guide them through our skincare and fragrance offerings.

This role emphasizes hospitality, attentiveness, and teamwork. You will support store operations, respond to guest needs with a positive mindset, and help maintain our inviting environment that reflects the brand's tranquil, sensory