Sensory Beauty Host & Guest Experience Lead

L'OCCITANE Group (B Corp); Troy (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

L’Occitane invites you to join our Somerset Collection boutique as a Beauty Host, where you will greet guests and cultivate a serene, sensorial experience. You’ll guide customers with warmth, share product insights, and help create a memorable visit consistent with the brand’s values.

You will prioritize guest satisfaction, adapt to feedback, support store operations, and contribute to a positive, inclusive team environment while showcasing passion for skincare and fragrance.

Qualifications

• Strong communication and problem-solving abilities.
• Entrepreneurial attitude with a sales-driven background.
• Customer satisfaction mindset with internal/external focus.
• Interest in skincare, body care and fragrance is beneficial.

Responsibilities

• Greet guests and provide a sensorial, hospitality-driven experience.
• Prioritize guest experience and anticipate needs.
• Accept feedback with a growth mindset and implement improvements.
• Support store operations and policies, taking initiative as needed.
• Foster a positive, inclusive team culture and collaborate effectively.
• Communicate with customers and colleagues in a considerate, varied style.

Skills

Strong communication

Sales background

Customer-first

Skincare interest

Adaptable

Tech basics

Job description

L’Occitane invites you to join our Somerset Collection boutique as a Beauty Host, where you will greet guests and cultivate a serene, sensorial experience. You’ll guide customers with warmth, share product insights, and help create a memorable visit consistent with the brand’s values.

You will prioritize guest satisfaction, adapt to feedback, support store operations, and contribute to a positive, inclusive team environment while showcasing passion for skincare and fragrance.