Beauty Host: Create Sensory Guest Experiences

L'Occitane En Provence; Troy (MI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

L'Occitane en Provence in Somerset Collection, Troy, MI, seeks a Full-Time Beauty Host to greet guests and craft a tranquil, sensorial shopping journey. You will guide visitors through skincare, body care and fragrance, providing warm hospitality and memorable experiences.

This role emphasizes guest satisfaction, teamwork, and proactive store support. Join a brand with a focus on customer care and a welcoming atmosphere.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsibilities

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

Skills

Strong communication

Sales-driven

Customer focus

Basic technology

Job description

L'Occitane en Provence in Somerset Collection, Troy, MI, seeks a Full-Time Beauty Host to greet guests and craft a tranquil, sensorial shopping journey. You will guide visitors through skincare, body care and fragrance, providing warm hospitality and memorable experiences.

This role emphasizes guest satisfaction, teamwork, and proactive store support. Join a brand with a focus on customer care and a welcoming atmosphere.