Beauty Advisor - Part-Time - Somerset Collection

L'OCCITANE Group (B Corp); Troy (MI); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

L’Occitane invites you to join our Somerset Collection boutique as a Beauty Host, where you will greet guests and cultivate a serene, sensorial experience. You’ll guide customers with warmth, share product insights, and help create a memorable visit consistent with the brand’s values.

You will prioritize guest satisfaction, adapt to feedback, support store operations, and contribute to a positive, inclusive team environment while showcasing passion for skincare and fragrance.

Qualifications

• Strong communication and problem-solving abilities.
• Entrepreneurial attitude with a sales-driven background.
• Customer satisfaction mindset with internal/external focus.
• Interest in skincare, body care and fragrance is beneficial.

Responsabilités

• Greet guests and provide a sensorial, hospitality-driven experience.
• Prioritize guest experience and anticipate needs.
• Accept feedback with a growth mindset and implement improvements.
• Support store operations and policies, taking initiative as needed.
• Foster a positive, inclusive team culture and collaborate effectively.
• Communicate with customers and colleagues in a considerate, varied style.

Connaissances

Strong communication

Sales background

Customer-first

Skincare interest

Adaptable

Tech basics

Description du poste

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane at our Somerset Collection boutique. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.