Sensory Beauty Host: Elevate Guest Experience

L'OCCITANE Group (B Corp); Tulsa (OK); On-site; USD 26,000 - 38,000; Full time

Job summary

L’Occitane Utica Square is seeking a Beauty Host to create a serene, sensorial customer journey and greet guests like a cherished welcome. You will foster connections through hospitality and guide guests toward an exceptional in-store experience.

The role emphasizes strong communication, a sales-driven but customer-first mindset, and openness to feedback, with a commitment to planetary initiatives and sustainable store practices.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment.
• Mindset focused on customer satisfaction (internal and external customers).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic Technology Skills

Responsibilities

• Be the Host: Greet every guest and offer a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate guest needs and strive to exceed expectations.
• Keep an Open Mind: Welcome feedback and maintain a growth mindset.
• Let Success Drive You: Support store operations and take initiative to solve problems.
• Foster a Team Culture: Mentor colleagues and cultivate a positive, inclusive team.
• Communicate with Care: Collaborate with diverse team members and adapt communication styles.

Skills

Strong communication

Creative problem-solving

Customer service

Sales-driven environment

Job description

L’Occitane Utica Square is seeking a Beauty Host to create a serene, sensorial customer journey and greet guests like a cherished welcome. You will foster connections through hospitality and guide guests toward an exceptional in-store experience.

The role emphasizes strong communication, a sales-driven but customer-first mindset, and openness to feedback, with a commitment to planetary initiatives and sustainable store practices.