Senior z/OS 3rd-Party Software Support Engineer

DDC IT SERVICES LLC; Scottsdale (AZ); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability coverage

Retirement plan with company match

Paid time off

Tuition reimbursement

Educational assistance

Job summary

Diné Development Corporation (DDC) seeks an experienced Sr. z/OS 3rd Party Software Support Technician to plan, implement, sustain, and guide IBM System z/OS third-party software.

You will support mission-critical mainframe environments, install software, troubleshoot, and ensure compliance with change management. Responsibilities include initiating vendor calls, applying SMP/e, managing lifecycles, and providing technical consulting across a parallel sysplex.

Qualifications

• Bachelor's degree in a relevant field and 7–10 years z/OS experience.
• Active Secret clearance required for role.
• IAT-II certification is required.

Responsibilities

• Plan, implement, sustain and provide guidance for z/OS third-party software installations and upgrades.
• Coordinate with vendor for prerequisites and change procedures.
• Manage software lifecycle for assigned products in SMP/e.
• Apply z/OS software using SMP/e and interpret outcomes.
• Create/update datasets and parameter libraries for installations.
• Use system logs and traces to diagnose ABENDs on z/OS mainframes.
• Provide internal/external customer support on features and incidents.
• Ensure resources and shared storage are available for installs.
• Follow Change Management and CAB policies; participate in releases.

Skills

z/OS planning

Troubleshooting

Maintenance planning

Lifecycle management

Education

Bachelor's degree in Science, Technology, Engineering, or Math

Tools

IBM SMP/e

IEBGENER

IEBCOPY

IDCAMS

Job description

Diné Development Corporation (DDC) seeks an experienced Sr. z/OS 3rd Party Software Support Technician to plan, implement, sustain, and guide IBM System z/OS third-party software.

You will support mission-critical mainframe environments, install software, troubleshoot, and ensure compliance with change management. Responsibilities include initiating vendor calls, applying SMP/e, managing lifecycles, and providing technical consulting across a parallel sysplex.