Senior XaaS Automation Engineer: Build Self-Service

OpenKrill; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Vailexa is seeking a role focused on XaaS Automation to improve speed, consistency, transparency, and scalability of service delivery. The position involves connecting workflows, APIs, infrastructure platforms, approval processes, and operational systems to deliver technology services as a service.

You will define an automation strategy, identify high-value opportunities, and design reusable workflows and integrations that can be applied across services, while ensuring controls and observability

Responsibilities

• Define an automation strategy and roadmap for technology services delivered through self-service or request-driven experiences.
• Identify high-value opportunities to automate provisioning, configuration, validation, remediation, scaling, decommissioning, and service changes.
• Design reusable workflows, orchestration patterns, APIs, integrations, and automation components that can be applied across services.
• Connect automation to service catalogs, IT service management, IAM, monitoring, configuration management, inventory, and billing or consumption systems where applicable.
• Establish controls for approvals, policy enforcement, secrets management, audit trails, exception handling, and human intervention.
• Promote event-driven operations, infrastructure as code, continuous validation, and automated compliance checks.
• Define standards for testing, version control, release management, observability, failure recovery, and maintainability.
• Measure improvements in fulfillment time, error rates, operational effort, adoption, reliability, and customer experience.

Job description

Vailexa is seeking a role focused on XaaS Automation to improve speed, consistency, transparency, and scalability of service delivery. The position involves connecting workflows, APIs, infrastructure platforms, approval processes, and operational systems to deliver technology services as a service.

You will define an automation strategy, identify high-value opportunities, and design reusable workflows and integrations that can be applied across services, while ensuring controls and observability