Senior Workplace Operations Lead

Rockstar; Andover (MA); On-site; USD 120,000 - 150,000; Full time

Job summary

Rockstar Games seeks a Senior Workplace Manager to oversee day-to-day office operations, facilities services, vendor relationships, and budgets at their Andover, MA studio. You will lead a team, coordinate repairs, security, and space management, and ensure regulatory and safety compliance.

You will partner with senior leadership to standardize programs and drive cost-effective, scalable operations across the site, with strong emphasis on cross-functional collaboration and timely delivery.

Qualifications

• 5+ years in real estate, workplace services, or facility management within a corporate office setting.
• 3+ years of experience leading and developing teams through coaching and performance management.
• Understanding of facility systems (HVAC, lighting, electrical, plumbing) and ability to communicate with trades.
• Experience using work order ticketing systems and project management tools (e.g. ServiceNow, Monday.com).
• Familiarity with architectural drawings and construction documentation.
• Experience budgeting and financial planning for operational expenses.
• Strong strategic thinking and problem-solving with cross-functional collaboration.

Responsibilities

• Manage day-to-day office operations including repairs, food/beverage program, janitorial services, security, and space management.
• Oversee vendor relationships and procurement including sourcing, contracts, RFPs, POs, invoicing, and service performance.
• Ensure lease obligations are met and buildings-related issues are addressed effectively.
• Oversee workplace budgets and manage operational and capital expenditures.
• Use the internal ticketing system to prioritize requests and coordinate services.
• Mentor and develop Workplace team members and foster a collaborative culture.
• Ensure compliance with health, safety, fire, sustainability, and regulatory requirements.
• Lead workplace projects and regional initiatives with alignment to global standards and timelines.

Skills

Leadership

Communication

Budgeting

Facilities management

Team development

Strategic thinking

Tools

BMS

Lenel

ServiceNow

Monday.com

OfficeSpace

Microsoft 365

Job description

Rockstar Games seeks a Senior Workplace Manager to oversee day-to-day office operations, facilities services, vendor relationships, and budgets at their Andover, MA studio. You will lead a team, coordinate repairs, security, and space management, and ensure regulatory and safety compliance.

You will partner with senior leadership to standardize programs and drive cost-effective, scalable operations across the site, with strong emphasis on cross-functional collaboration and timely delivery.