Senior Workforce Planning Analytics & Market Intelligence Specialist

First Tech Federal Credit Union; Chelmsford (MA); Hybrid; USD 93,000 - 112,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) match

Paid time off

Paid holidays

Job summary

First Tech Federal Credit Union seeks a Senior Workforce Planning Analytics & Market Intelligence Specialist to transform talent data into actionable insights for strategic decisions. You will forecast talent needs, analyze trends, and develop models to strengthen workforce readiness with cross‑functional collaboration.

This role analyzes labor markets, prepares executive‑level narratives, and partners with HR leaders to translate business objectives into workforce strategies.

Qualifications

• 4+ years' experience in workforce trends, forecasting talent requirements, and workforce readiness.
• Demonstrated ability to analyze complex data, identify trends, and translate findings into practical business recommendations.
• Strong experience with workforce forecasting, scenario planning, data modeling, and reporting methodologies.
• Ability to manage multiple priorities and independently drive projects with moderate scope and complexity.
• Strong problem‑solving, critical thinking, and decision‑making skills with the ability to balance competing business needs.
• Effective collaboration and relationship‑building skills, with the ability to work across functions and influence stakeholders through data‑driven insights.
• Advanced proficiency in workforce analytics tools, reporting platforms, spreadsheets, and data visualization techniques.
• Strong written and verbal communication skills with the ability to present complex information clearly to a variety of audiences.
• Required Education: Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)

Responsibilities

• Develop and deliver key talent metrics and insights, including bench strength, succession health, retention risk, and internal mobility trends.
• Analyze workforce data, business trends, and organizational priorities to assess current and future talent supply and demand needs, as well as identifying patterns, risks, and opportunities.
• Translate complex data into clear, actionable insights and executive-ready narratives.
• Develop workforce forecasts, scenarios, and planning models that support operational and strategic decision-making across multiple functions.
• Identify workforce risks, capability gaps, and talent-related challenges, and recommend solutions to address priority business needs.
• Partner with leaders, Human Resources, and other stakeholders to understand workforce requirements and translate business objectives into actionable workforce strategies.
• Evaluate labor market, industry, and internal workforce trends to provide insights that inform planning efforts and talent investments.
• Lead or support workforce planning initiatives and projects, ensuring deliverables are completed on time and aligned with organizational objectives.
• Interpret workforce policies, planning frameworks, and analytical findings to address unique business situations and emerging workforce challenges.
• Use quantitative and qualitative analysis to solve complex workforce issues that may affect multiple teams, functions, or business areas.
• Prepare reports, presentations, and recommendations that communicate workforce insights and support informed decision‑making.
• Provide guidance, knowledge sharing, and informal coaching to colleagues while promoting consistent workforce planning practices and methodologies.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

Workforce trends

Forecasting

Data modeling

Reporting

Multitasking

Problem solving

Collaboration

Analytics tools

Communication

Education

Bachelor's degree or 4 years of relevant experience

Tools

Analytics tools

Reporting platforms

Spreadsheets

Data visualization

Job description

Description

The Senior Workforce Planning Analytics & Market Intelligence Specialist is responsible for transforming talent and workforce data into actionable insights that inform strategic decision-making. They provide visibility into talent health, workforce trends, and organizational risks, while incorporating external market intelligence to guide talent strategies. The role supports the organization's ability to meet current and future business needs by analyzing workforce trends, forecasting talent requirements, and identifying opportunities to strengthen workforce readiness. This role leverages workforce data, business insights, and strategic planning practices to develop recommendations that help ensure the organization has the skills, capabilities, and capacity needed to achieve its objectives.

Here's what you can expect from the job and what you need to be successful:

What You'll Do:

• Develop and deliver key talent metrics and insights, including bench strength, succession health, retention risk, and internal mobility trends.
• Analyze workforce data, business trends, and organizational priorities to assess current and future talent supply and demand needs, as well as identifying patterns, risks, and opportunities.
• Translate complex data into clear, actionable insights and executive-ready narratives.
• Develop workforce forecasts, scenarios, and planning models that support operational and strategic decision-making across multiple functions.
• Identify workforce risks, capability gaps, and talent-related challenges, and recommend solutions to address priority business needs.
• Partner with leaders, Human Resources, and other stakeholders to understand workforce requirements and translate business objectives into actionable workforce strategies.
• Evaluate labor market, industry, and internal workforce trends to provide insights that inform planning efforts and talent investments.
• Lead or support workforce planning initiatives and projects, ensuring deliverables are completed on time and aligned with organizational objectives.
• Interpret workforce policies, planning frameworks, and analytical findings to address unique business situations and emerging workforce challenges.
• Use quantitative and qualitative analysis to solve complex workforce issues that may affect multiple teams, functions, or business areas.
• Prepare reports, presentations, and recommendations that communicate workforce insights and support informed decision‑making.
• Provide guidance, knowledge sharing, and informal coaching to colleagues while promoting consistent workforce planning practices and methodologies.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Skills:

• 4+ years' experience in workforce trends, forecasting talent requirements, and workforce readiness
• Demonstrated ability to analyze complex data, identify trends, and translate findings into practical business recommendations.
• Strong experience with workforce forecasting, scenario planning, data modeling, and reporting methodologies.
• Ability to manage multiple priorities and independently drive projects with moderate scope and complexity.
• Strong problem‑solving, critical thinking, and decision‑making skills with the ability to balance competing business needs.
• Effective collaboration and relationship‑building skills, with the ability to work across functions and influence stakeholders through data‑driven insights.
• Advanced proficiency in workforce analytics tools, reporting platforms, spreadsheets, and data visualization techniques.
• Strong written and verbal communication skills with the ability to present complex information clearly to a variety of audiences.
• Required Education: Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)

Location:

Hillsboro, OR | Marlborough, MA (Hybrid)

Target Compensation:

$93k - $111,500 annually + annual bonus

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are:

Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.