VP, Total Rewards

First Tech Federal Credit Union; Marlborough (MA); Hybrid; USD 197,000 - 247,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

PTO & holidays

Job summary

First Tech Federal Credit Union seeks a Vice President of Total Rewards to lead enterprise compensation, benefits, payroll, and wellbeing programs. You will shape strategy to attract, retain, and engage a diverse workforce while upholding regulatory compliance and sustainability.

You will oversee governance, data integrity, and vendor relationships, driving cost efficiency and strategic value across the total rewards portfolio.

Qualifications

• 10+ years’ experience across enterprise Total Rewards disciplines including compensation, payroll, wellbeing, and HR tech.
• 8+ years’ experience as a people leader managing a diverse team.
• Experience leading benefits strategy, plan design, administration, and vendor management.
• Deep knowledge of health, welfare, retirement, and regulatory requirements.
• Advanced analytical, financial, and benchmarking capabilities.

Responsibilities

• Develop and lead the enterprise benefits strategy and long-term plans.
• Direct the design and enhancement of benefit programs to stay competitive and cost-effective.
• Provide executive oversight of plan administration, governance, and compliance.
• Lead benefits‑related financial planning, forecasting, and budget management.
• Evaluate market trends and benchmarking data to inform strategic recommendations.
• Partner with executives to define priorities and support workforce strategies.
• Negotiate with carriers, consultants, and third‑party administrators.
• Oversee communication strategies to improve engagement and utilization of benefits.
• Ensure compliance with federal, state, and local regulations.
• Build and lead a high‑performing benefits team.

Skills

Total Rewards strategy

People leadership

Benefits governance

Budget management

Regulatory compliance

Executive communication

Vendor management

Data analytics

Strategic planning

Education

Bachelor's degree

Job description

Description

The Vice President, Total Rewards provides enterprise leadership for the design, strategy, governance, and delivery of compensation, benefits, wellness, and payroll programs that attract, retain, engage, and support employees while advancing the credit union's business objectives and values. This role is responsible for developing a comprehensive total rewards strategy that balances employee experience, market competitiveness, financial sustainability, regulatory compliance, and organizational priorities. This person oversees the design, administration, and continuous evolution of total rewards programs, ensuring offerings remain competitive, scalable, and aligned with workforce and business needs. The role maintains accountability for program effectiveness, compliance, governance, vendor and consultant management, data integrity, and operational excellence across the total rewards portfolio.

Here’s what you can expect from the job and what you need to be successful:

What You’ll Do:

• Develop and lead the enterprise benefits strategy, establishing priorities and long‑term plans for health, welfare, retirement, leave, and wellbeing programs.
• Direct the design, evaluation, and ongoing enhancement of benefit programs to ensure they remain competitive, cost‑effective, and aligned with organizational objectives.
• Provide executive oversight of benefit plan administration, governance, compliance, and operational effectiveness across all benefit offerings.
• Lead benefits‑related financial planning, forecasting, and budget management, balancing employee value with organizational cost stewardship.
• Evaluate emerging market trends, legislative developments, and benchmarking data to inform strategic program recommendations and future benefit investments.
• Partner with executive leadership, Human Resources, Finance, Legal, and other stakeholders to define benefits priorities and support broader workforce strategies.
• Establish and maintain relationships with benefit carriers, consultants, brokers, and third‑party administrators, negotiating agreements and holding partners accountable for performance and service delivery.
• Oversee the development and execution of employee communication and education strategies that improve understanding, engagement, and utilization of benefit programs.
• Ensure compliance with all applicable federal, state, and local regulations governing employee benefit plans and related programs.
• Build, develop, and lead a high‑performing benefits team, fostering strong operational execution, continuous improvement, and strategic capability within the function.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Skills:

• 10+ years’ experience across enterprise Total Rewards disciplines, including compensation strategy and administration, payroll operations, workforce wellbeing programs, HR technology platforms, data governance, and regulatory compliance
• 8+ years’ experience as a people leader, leading a diverse team including hiring, coaching and performance management
• Significant progressive experience leading benefits strategy, plan design, administration, and vendor management within a large or complex organization.
• Deep knowledge of health and welfare plans, retirement programs, leave practices, and benefits‑related regulatory requirements.
• Demonstrated ability to develop and execute long‑term strategies that balance employee experience, organizational objectives, and financial considerations.
• Strong executive presence with the ability to influence senior leaders, communicate complex topics, and drive organizational decision‑making.
• Experience managing large budgets, vendor contracts, and complex benefits‑related initiatives.
• Advanced analytical, financial, and problem‑solving capabilities, including benefits benchmarking and cost analysis.
• Proven track record of leading teams and delivering results through organizational change, growth, or transformation.
• Required Education: Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree), advanced degree preferred.

Location

Hillsboro, OR | Marlborough, MA

Target Compensation

$197k - $247k annually + annual bonus

Who We Are:

What makes First Tech different? Click here to learn more!

Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.