Staff Workforce AI Engineer

First Tech Federal Credit Union; Marlborough (MA); Híbrido; USD 131.000 - 157.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

401(k) match

Paid time off + holidays

Employee pricing on lending products

Descripción de la vacante

First Tech Federal Credit Union seeks a Staff Workforce Engineer to set engineering direction for the Digital Workforce tool portfolio. You will design deployment strategies across Copilot Studio, Microsoft 365 and Power Platform at enterprise scale, govern data loss prevention, and mentor other engineers in complex architecture decisions.

This hybrid role in Marlborough, MA emphasizes security, compliance, and collaboration with cross-functional teams to deliver scalable, secure digital

Formación

• Bachelor's degree or equivalent experience.
• 6-8 years in Digital Workforce domains with relevant depth.
• Expertise across at least two: platform architecture, governance, automation or security.
• Ability to design cross-system architecture without formal people management.
• Advanced experience with enterprise digital employee experience platforms.

Responsabilidades

• Design deployment strategies across multiple tools and set engineering standards.
• Architect data pipelines and cross-system integrations for digital employee experience.
• Lead Copilot Studio, Copilot and Power Platform enablement at scale with governance.
• Administer Power Platform environments and ALM pipelines enterprise-wide.
• Define ownership and lifecycle practices for apps, flows, and agents.
• Mentor engineers on architecture and evaluation decisions.
• Lead security governance including data loss prevention and connector policies.
• Collaborate with security, risk, and vendor teams to meet compliance.

Conocimientos

Digital workforce

Microsoft 365

Power Platform

Automation

Security

Governance

Data pipelines

Mentoring

Educación

Bachelor's degree

Herramientas

Nexthink

Copilot Studio

Power Platform

Microsoft 365

Descripción del empleo

United States, Massachusetts, Marlborough

Oct 22, 2026

Description

JOB SUMMARY

The Staff Workforce Engineer is the senior individual contributor within the Workforce Engineering lane, setting engineering direction and technical standards for the Digital Workforce tool portfolio. Operating with high autonomy, the Staff Workforce Engineer designs deployment strategies that span multiple tools, architects digital employee experience, AI assistant, and Microsoft Power Platform integrations at enterprise scale, and mentors Workforce Engineers through the most complex architecture and evaluation decisions. This role is a technical multiplier for the lane - a recognized subject matter expert whose judgment shapes how First Tech evaluates, builds on, integrates, and secures the tools it puts in employees' hands.

ESSENTIAL FUNCTIONS

• Design deployment strategies that span multiple tools and set engineering standards for the Digital Workforce tool portfolio; manage moderate-complexity projects and act autonomously on most technical decisions.
• Architect data pipelines and cross-system integrations spanning digital employee experience platforms, IT service management, and endpoint tooling; own integration strategy as the lane's recognized subject matter expert.
• Architect Microsoft Copilot, Copilot Studio, Microsoft 365, and Power Platform enablement at enterprise scale, including governance and access-control design, drawing on expert-level administration knowledge of the AI assistant, Microsoft 365, and Power Platform ecosystem.
• Design and administer the Power Platform environment strategy, including development, test, and production separation, Managed Environments, capacity, and licensing, so that apps, flows, and agents are built and deployed consistently across the enterprise.
• Establish and maintain technical governance standards for Power Platform and Copilot Studio, including data loss prevention and connector policies, maker access, solution-based application lifecycle management (ALM) and deployment pipelines, and Center of Excellence monitoring and inventory.
• Define ownership tracking and lifecycle practices for apps, flows, and agents, including service account and connection dependencies, and the technical criteria for promoting solutions from personal or team use to enterprise scale; coach makers and Workforce Engineers to build within these standards.
• Improve and scale the team's technical evaluation standards and reference library for AI tools, taking on the most complex evaluation problems and weighing competing technical factors with full autonomy.
• Design technical evaluation frameworks for AI use cases entering the Digital Workforce pipeline; mentor Workforce Engineers through complex architecture and readiness decisions.
• Lead threat modeling for the Digital Workforce tool portfolio, including data loss prevention and connector policies for low-code and agent-building platforms, and partner with Information Security, Risk, and Vendor Management to ensure every deployment meets First Tech's security and compliance requirements.
• Coordinate the technical activities of other Workforce Engineers on cross-tool initiatives, providing architectural guidance without formal people-management authority.
• Partner with the Workforce Experience and Workforce Enablement lanes at key evaluation and launch checkpoints, translating complex technical tradeoffs into terms that inform employee-need validation and launch readiness.
• Determines methods and procedures on new assignments; may coordinate the activities of other team members. Works highly independently, and coaches and delegates to others.
• Influences engineering practice and standards within the lane and, at times, across the Digital Workforce function; decisions carry short- to medium-term impact on the direction of the tool

EDUCATION QUALIFICATIONS & SKILLS

• Bachelor's degree in a related field, or an equivalent combination of education and experience.
• 6-8 years of relevant experience, with deep expertise in at least two Digital Workforce-relevant domains (digital employee experience, Microsoft 365, Power Platform, automation, or security).
• Deep, hands-on expertise in at least two of the following: digital employee experience platform architecture, the Microsoft 365 and Copilot ecosystem, Power Platform administration and governance, automation and scripting, or security and compliance integration.
• Demonstrated ability to design cross-system architecture and set technical standards adopted by other engineers, without formal people-management authority.
• Advanced experience with enterprise digital employee experience platforms (for example, Nexthink), including telemetry pipeline design and integration with IT service management and endpoint toolchains.
• Expert-level Microsoft 365 and Copilot administration knowledge, including enterprise governance and access-control design.
• Hands-on Power Platform and Copilot Studio administration in an enterprise tenant, including environment strategy, Managed Environments, data loss prevention and connector policies, solution-based application lifecycle management (ALM) and deployment pipelines, and Center of Excellence tooling.
• Strong track record partnering with Information Security, Vendor Management, and cross-functional stakeholders on complex, ambiguous technical evaluations.
• Effective mentor to less-senior engineers on architecture and evaluation decisions; comfortable operating as an informal technical lead.
• Preferred: Microsoft certifications such as Power Platform Solution Architect (PL-600) or Power Platform Developer (PL-400); experience in a regulated financial services environment.

WORK ENVIRONMENT

This is a hybrid position. You may choose to work in-office more often, or you may be required to work in-office more than the minimum requirement based on business or department needs as communicated by your manager. When you are not working at a facility, you will work from a private designated area.

First Tech Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Location: Marlborough/Chelmsford, MA or Hillsboro, OR

Target Compensation: $131,000 - $157,000

Schedule:

Monday - Friday: 8am -5pm (Hybrid)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are:

Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.