Senior Workflow Software Engineer with IBM BPM

Synechron; Piscataway Township (NJ); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation and benefits

International opportunities to work ab

Extensive training and Udemy access

Job summary

Synechron is seeking a Workflow Software Engineer to join our project team in delivering automation solutions and BPM platforms. You will collaborate with delivery and partner teams to integrate databases and APIs, improving quality and operational efficiency.

Responsibilities include gathering requirements, designing end-to-end BPM workflows, and maintaining documentation. A strong background in IBM BPM/BAW and ServiceNow is preferred.

Qualifications

• Associate or bachelor's degree in CS/engineering/math or equivalent experience.
• 3+ years of work experience or equivalent.
• 5+ years of hands-on IBM BPM/BAW experience required.

Responsibilities

• Partner with stakeholders to gather requirements and design sessions.
• Design, build, and test BPM workflows and automation end-to-end.
• Collaborate to ensure high-quality integrations and reliable solutions.
• Monitor BPM platforms, perform tuning, upgrades, and defect resolution.
• Diagnose workflow or system issues and provide technical support.
• Create and maintain workflow documentation and standards.

Skills

IBM BPM

IBM BAW

ServiceNow FSO/CSM

Database skills

Web programming

Communication

Problem solving

Education

Bachelor's or Associate degree in CS/Engineering/Math

Tools

ServiceNow

Job description

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17000, and has 58 offices in 22 countries within key global markets.

We are seeking a Workflow Software Engineer to join our project team! This role builds and supports automation solutions, integrating with databases and APIs, and collaborates closely with delivery and partner teams with a focus on driving measurable improvements in quality and operational efficiency.

Additional Information*

The base salary for this position will vary based on geography and other factors.

In accordance with law, the base salary for this role if filled within Piscataway, NJ/ Charlotte, NC is $115K-$125K /year & benefits (see below).

Responsibilities:

• Partner with business stakeholders to gather requirements and lead process and workflow design sessions
• Design, build, and test BPM workflows and automation solutions end to end
• Collaborate with the workflow team and other technical teams to ensure high-quality integrations and reliable solutions
• Monitor and maintain BPM platforms, including performance tuning, upgrades, and defect resolution
• Diagnose and resolve workflow or system issues while providing ongoing technical support
• Create and maintain documentation for workflows, processes, configurations, and standards

Requirements:

• Associate or bachelor's degree (preference in a computer science, technology, engineering or math-related field or equivalent experience) and 3+ years' work experience or equivalent experience
• 5+ years of Hands-on experience in IBM BPM / IBM Business Automation Workflow (BAW) is required.
• Excellent planning, organizational, problem-solving, analytical, decision-making and communication skills
• Proficiency with database applications, knowledge of web programming languages, mainframe systems, and/or distributed systems
• Experience with ServiceNow Financial Services Operations and Customer Service Management (ServiceNow FSO and CSM) including FSO core data models, secure extensions, and CSM case management
• Familiarity with Advanced Work Assignment design and tuning, customer engagement, document and content integrations, and Performance Analytics reporting

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.