Senior Workflow Automation Specialist — Remote

Houghton Mifflin Harcourt Co.

Boston (MA)

Hybrid

USD 120,000 - 160,000

Full time

27 hours ago

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Job summary

Houghton Mifflin Harcourt Co. is seeking a Sr. Workflow Automation Specialist to design, build, modernize, and support automation solutions that boost CX and internal efficiency.

This hands‑on senior role balances production support with proactive automation initiatives across Salesforce, Smartsheet, Jira, and other platforms. The ideal candidate brings 5+ years in workflow automation/RPA, strong process discovery, and expertise with Power Automate and enterprise automation tools.

Qualifications

5+ years of experience in workflow automation, RPA, or related field.
Hands-on experience designing, developing, and supporting production automations.
Experience with AI tools to accelerate discovery and design.

Responsibilities

Lead design, development, testing, deployment and maintenance of automations.
Modernize Automation Anywhere and migrate to Power Automate for reliability and scalability.
Partner across CX to identify automation opportunities and deliver measurable business impact.
Monitor production automations, troubleshoot issues, and communicate status and risks.
Manage multiple initiatives with prototypes, testing, and documentation for maintainability.

Skills

Automation

RPA

Process improvement

Cross-functional leadership

Project management

AI tools

Education

Bachelor's degree or equivalent

Tools

Automation Anywhere

Power Automate

Salesforce

Smartsheet

Jira

Microsoft Power Platform

APIs

Job description

Houghton Mifflin Harcourt Co. is seeking a Sr. Workflow Automation Specialist to design, build, modernize, and support automation solutions that boost CX and internal efficiency.

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