Senior Workers Compensation Claims Adjuster - WA

Arthur J. Gallagher & Co. (AJG); Portland (OR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Tax-advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Digital mental health services

Flexible work hours

Training programs

Gallagher Thrive program

Charitable matching gift program

Job summary

Arthur J. Gallagher & Co. (AJG) is seeking a claims management professional to work remotely. This role involves analyzing claims exposure, providing exceptional service to clients, and resolving complex workers compensation claims effectively. Candidates must have at least 5 years of claims experience, be appropriately licensed, and possess strong analytical skills.

The position offers a competitive compensation package including numerous benefits such as health plans, life insurance, and educational expense reimbursement, ensuring a supportive work environment for all employees.

Qualifications

• Minimum of 5 years related claims experience.
• Appropriately licensed in all states for claims handled.
• Knowledge of accepted industry standards and practices.
• Experience with related claims and business software.

Responsibilities

• Execute decision-making to analyze claims exposure and plan actions.
• Interact with parties involved in the claim process for effective resolution.
• Provide customer service to claimants with empathy.
• Document and communicate claim activity timely.

Skills

Claims management experience

Analytical skills

Critical thinking

Problem-solving

Education

High School Diploma

Bachelor's Degree

Tools

Claims and business software

Job description

Overview

• Claims Background: Workers Compensation
• Jurisdictional Experience: WA
• Active Adjusters' licenses: WA
• Location: This role is eligible for fully remote work

Impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients, exhibiting empathy through each step of the claims process.
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

Candidate Profile

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.

Required Qualifications

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Desired

• Bachelor's Degree

Compensation and Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

Equal Employment Opportunity

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.