Senior Workers Compensation Claims Adjuster - California

Arthur J. Gallagher & Co. (AJG); Sacramento (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical/dental/vision plans

401(K) and Roth options

Paid parental leave

Flexible work hours

Job summary

A leading insurance services company is seeking an experienced Claims Adjuster to manage and resolve workers compensation claims. You will be responsible for applying your claims management experience to analyze exposure, interact with various stakeholders, and deliver exceptional customer service. Ideal candidates should have at least 3-5 years of experience, be licensed in California, and possess strong analytical skills. This position offers the flexibility of remote work and a comprehensive benefits package.

Qualifications

• Minimum of 3-5 years of hands-on workers compensation adjusting experience.
• Appropriately licensed and/or certified in California.
• Knowledge of accepted industry standards and practices.

Responsibilities

• Execute decision-making to analyze claims exposure and resolve claims.
• Interact with various parties involved in the claim process.
• Provide exceptional customer service to claimants.

Skills

Claims management experience

Customer service

Analytical skills

Education

High School Diploma

Bachelor’s Degree

Tools

Claims management software

Job description

Introduction

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job—it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

• Jurisdictions: California
• Licenses: An active CA Designation is required (up to date on CE hours). SIP optional.
• Location: This role is eligible for fully remote work.

How you’ll make an impact

• Apply claims management experience to execute decision‑making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
• Handle claims consistent with clients’ and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About you

• Claims Background: Minimum of 3‑5 years of hands‑on workers compensation adjusting experience including handling a lost‑time/indemnity desk plus litigation.
• Jurisdictional Experience: California Workers Compensation.
• Active Adjusters’ licenses: CA Designation required. SIP optional.

As a key member of our experienced Claims Adjuster team, you will investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution. You will partner with our clients to deliver innovative solutions and enhance the claims management process. You will think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.

Required qualifications

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Desired qualifications

• Bachelor’s Degree.

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more…

We value inclusion and diversity. In addition to equal employment opportunity, we extend a reasonable accommodations policy to all qualified persons with disabilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.