Claims Supervisor Workers Compensation

Arthur J. Gallagher & Co. (AJG); Sacramento (CA); On-site; Full time

Benefits offered by this job

Medical/dental/vision plans

401(K) and Roth options

Educational expense reimbursement

Digital mental health services

Flexible work hours

Charitable matching gift program

Job summary

A leading global insurance brokerage is seeking a leader for their Workers Compensation claims team in California. This remote position entails supervising a diverse team, ensuring high-quality service, and promoting best practices. Candidates should have significant claims experience, leadership skills, and relevant licensing. The role offers competitive compensation and a range of benefits including medical plans and flexible hours.

Qualifications

• Minimum of 8 years of related claims experience.
• 2 years of leadership experience required.
• Licensed and/or certified in all states handling claims.

Responsibilities

• Lead and supervise a Workers Compensation claims team.
• Guide claims team in accordance with best practices.
• Manage hiring, training, and performance improvement.

Skills

Workers Compensation claims experience

Leadership experience

Team management

Client communication

Education

High School Diploma

Bachelor's Degree

Job description

Overview

Jurisdictions: California. Licenses: California Designation. SIP Optional. Location: This role is fully remote work.

Responsibilities

• Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

Qualifications

• Claims background: Workers Compensation.
• Prior leadership experience: 2 years.
• Jurisdictional experience: California (required).
• High School Diploma.
• Minimum of 8 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.

Desired Qualifications

• Bachelor's Degree.

Compensation and Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low and high ends of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

• Medical/dental/vision plans (starting from day one).
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.
• And more…

The benefits summary above applies to full-time positions. If you are not applying for a full-time position, details about benefits will be provided during the selection process.