Senior Workers' Comp Claims Leader – Remote/Travel

Great American Insurance Group; Nevada; Remote; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Job summary

Great American Insurance Group’s Strategic Comp unit seeks a Senior Claims Manager to lead a team handling complex workers’ compensation claims across California. You will guide strategies, coach staff, and oversee investigations, reserving, and litigation management.

Role emphasizes collaboration with insureds, proactive claim outcomes, and development of team members. The position is home-based with up to 35% travel, and requires 10+ years of WC claims experience and California expertise.

Qualifications

• Bachelor’s degree preferred.
• 10+ years of workers’ compensation claims handling experience.
• California claims management experience required.
• Experience supervising workers’ compensation claims in Arizona, Nevada, and Oregon preferred.

Responsibilities

• Lead the day-to-day activities and performance of a team of experienced workers’ compensation claims professionals.
• Guide claim strategies that emphasize proactive, creative, and timely approaches to achieving favorable outcomes.
• Coach and develop team members through ongoing performance management, feedback, learning, and professional development.
• Oversee complex workers’ compensation claims to ensure appropriate investigation, coverage analysis, reserving, and resolution strategies.
• Evaluate and direct the use of attorneys, surveillance providers, nurse case managers, and other external resources based on individual claim needs.
• Monitor litigation and vendor performance to ensure strategies remain effective, appropriate, and aligned with claim objectives.
• Partner with insureds to build support for claim strategies and maintain strong customer relationships.
• Develop approaches to mitigate potential losses through effective interaction with claimants, insureds, and other stakeholders.
• Promote timely return-to-work strategies, including collaboration with insureds to identify appropriate light-duty opportunities.
• Foster effective communication, collaboration, accountability, and sound decision-making across the claims team.
• Travel up to 35% of the time, including overnight travel, to support business, customer, and team needs.

Skills

Leadership

Communication

Strategic claims management

Coaching

Education

Bachelor’s degree

Job description

Great American Insurance Group’s Strategic Comp unit seeks a Senior Claims Manager to lead a team handling complex workers’ compensation claims across California. You will guide strategies, coach staff, and oversee investigations, reserving, and litigation management.

Role emphasizes collaboration with insureds, proactive claim outcomes, and development of team members. The position is home-based with up to 35% travel, and requires 10+ years of WC claims experience and California expertise.